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August 2024 by Dave Guldner
Great communication and customer service. Work was done quickly and accurately.
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August 2024 by Bee Mistry
Had a high quality service and repair done.
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July 2024 by Christina Gibbs
Absolutely wonderful experience. I would highly recommend them.
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July 2024 by Chris Johnson
Efficient, communicated throughout, clean, great.
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June 2024 by Kiran Mathew
Staff are friendly/easy to work with. They regularly updated me on status via text message. Ed, the technician, was fantastic as well. We got the car back clean - as though it just rolled off the showroom. Also, got the car 2 weeks ahead of schedule. I recommend 3D if you are looking for an audit body shop.
Having said that, if you have follow up questions, this is probably not the right place. They don't have the time or patience for you. They will answer your questions, but your will see their impatience on their face and in their body language.
I wish them nothing but the best.
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June 2024 by Kelly Pava
Always excellent, service, communication and staff. Highly recommend!!
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April 2024 by Linda Davis-Guions
highly recommend 3D for their quality workmanship and fantastic customer service team!
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April 2024 by Vegan Rev
The staff was great; listened to my concerns and kept me informed about the progress. They had the work completed before the estimated date!
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February 2024 by Thom Kohnow
Customer service is great. They make the process easy from start to finish. The final result of the repairs are outstanding. Would definitely recommend or use them again if I need it.
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February 2024 by David Hornbach
They were very professional and detailed in their work. The car was returned as good as new.
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February 2024 by John Brajkovich
I have been using 3D for as many years as I can remember for all my Allstate repairs to my cars. It is always a great experience. Always kept informed and if by any chance I had a problem and that was only once. They fixed the problem.
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February 2024 by brad and rachael amen
This is a body shop not a collision center. They didn’t run any diagnostics on our vehicle, they just made cosmetic fixes. They had the car for 3 weeks & returned it to us with a tail light that wasn’t wired correctly so we had to return it for them to fix that, which they did. What they didn’t fix was the damage from the accident besides putting some new paint on a tail bumper (my wife was rear ended). The car was returned with major clunking sounds that were worse then after the accident. We have had to bring to 2 separate mechanics to see what work needed to be done to have a safe vehicle to drive my child around in. We tried returning the vehicle to this establishment for further repairs & were told “they didn’t do diagnostics & would need to charge us for sending the car to the mechanics they work with.” Rude customer service. What a sham. Stay away.
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November 2023 by Kat Nguyen
My first time using a body shop, and it's very pleasant thanks to a friend's recommendation to 3D Collision in West Chester. A whole team with very friendly and throughout attitude, when the most remarkable member is Jennifer, has helped me a great deal by informative updates of the whole process - related towing, rental and insurance. Jenn handled everything and I just needed to come signing some paperwork.
They did a good job on my car too, I get it back very happy.
Thanks Jenn and the whole team!
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November 2023 by T N
My first time using a body shop, and it's very pleasant thanks to a friend's recommendation to 3D Collision in West Chester. A whole team with very friendly and throughout attitude, when the most remarkable member is Jennifer, has helped me a great deal by informative updates of the whole process - related towing, rental and insurance. Jenn handled everything and I just needed to come signing some paperwork.They did a good job on my car too, I get it back very happy.Thanks Jenn and the whole team!
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September 2023 by Teresa Jordan
This is our 3rd experience at 3D and we actually have our other car there now. Every time the communication has been clear and the car has been great! As much as I love them, I’d like to not return for a bit! ?Service: Body & Trim
