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March 2024 by Joyce H. Hoffman
This is second time we have had Bachmans Roofing and we are very pleased….the first time, they put a roof over our deck. The second time, they put a new roof over our whole house! Up Front about the cost and the procedures and the possibility of additional cost, depending on the condition of the plywood under the shingles. Very fast and they cleaned everything up, before they left. You would have never known they were there!
We highly recommend them!
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February 2024 by PAMELA J JOHNSON
TERRIBLE Consumer Service!!! I had a Patio Door replaced. The door that was removed had an outside lock on it. Once the door, was put in, I asked for the key and was told there wasn’t one. I. immediately contacted several persons from Bachman’s and was told, the lock would be put on in a week. It took FOUR MONTHS!!! When I finally, got a response the person I spoke to apologized profusely and stated, that he had personally dropped the ball and someone would be there that following Monday and they showed up with the wrong lock, which didn’t fit. I waited until the afternoon, the next day to reach out to them as NO ONE, bothered to reached out to me. I was then told the correct lock had been overnighted and then the person pulled up my contract to tell me, a lock was not, included in my contract, I’m sorry, you take off a door with an outside lock, why wouldn’t you put back on a door with an outside lock? But, OK, why was I told something different FOUR MONTHS ago. I finally have a door with an outside lock and a key!!! I have another door that needs to be replaced, guess who I will NOT be calling!!!
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February 2024 by Scott Adams
Helped me as a customer in all my needs. Customerservice was excellent as well......Thank You!
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February 2024 by G Tars
Great service, professional and affordable.
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February 2024 by Larry Boyle
New roof after 20 years of original builder roof. Replacing it was so simple with Bachman. Bachman staff are super knowledgeable and their work was A1.Highly recommend you consider using them for your job.
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February 2024 by Keith Gabel
Bachman's Roofing was out today promptly on time to do repairs to my house. The crew did vinyl siding and sofit replacement. The workmanship was great and the cleanup was like they weren't hear. I suggest Bachman's for your house repairs.
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February 2024 by Rose Krupskas
We had our roof done by Bachman last july! We meant to leave a review months ago. We had other estimates from 3 other companies and they came in with the best price! Also said it would be done in a day or at the most two. Others told us a couple days and one actually said a week. Well they finished our house with attached garage in one day and also a detached garage and did a excellemt job! We were worried about clean up and nails etc. But they went over the yard and driveway over and over to check for all that. We only came across maybe 2 nails later in the grass which we were thrilled everything was cleaned up. Also they were so careful taking all the old stuff off the roof. 2 of our shrubs were actually damaged which couldn't be helped because our front yard is a smaller area and even though things were covered there is only so much room to throw down the materials to. But we told them and they actually reimbursed us for them to get new ones. Someone in my family had them for thier roof the year before us and said they would recommend them and they were right. We already recommended them to a few people who asked us about how everything went with using them. We are so happy we took a chance with them because it's so hard to find someone to trust to do the job right but they did!
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January 2024 by Akiko S
Our neighborhood was hit by a bad hail storm and most of the neighbors, us included, with Erie were denied claims. After seeing most of the neighborhood being approved for a new roofs and the highest of recommendations from several neighbors, we reached out to Anthony Golder at Erie. He was wonderful- honest, not pushy at all and UNBELIEVABLY knowledgeable. The man lives and breathes roofing, insurance and the claims process, start to finish. He's got an amazing team including Marci Poague, who can step in to help with anything related to insurance, claims, your policy, what to expect from the appeal process. The second time around was night and day after securing this awesome team of professionals. Full roof replacement upon appeal and coverage of other damaged incidentals. The installers were communicative, hard- working and cleaned up the property with an efficient and streamlined process. I have a feeling that some insurance companies default to no and really require you to push them for coverage. If you're in the same boat as we were and not super familiar with what to do and what to expect, I can't recommend Anthony, Marci and Bachman's enough. Never hurts to call, could save you tens of thousands of dollars and future headaches/ leaking down the road.
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January 2024 by jeffrey fehnel
WE HAD A GREAT EXPERIENCE WITH BACHMAN ROOFING. PATRICK WAS GREAT TO WORK WITH DURING THE PRICING OF THE WORK FOR THE THE REPLACEMENT OF MY WIFE'S BROTHER'S ROOF. THEY RUSHED THE JOB TO GET IT DONE BEFORE A LONG STRETCH OF BAD WEATHER WAS APPROACHING. HIS ROOF WAS REALLY BAD AND LEAKED TERRIBLE WHEN IT RAINED. THEY TOOK CARE OF EVERYTHING,FROM CITY WORK PERMITS TO THE NO PARKING SIGNS IN FRONT OF THE HOUSE. WILL CERTAINLY CONSIDER THEM FOR ANY FUTURE HOME REPAIRS. THE ROOF LOOKS GREAT.
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January 2024 by Celia Mellon
Great quality work delivered quickly and reliably. Pricing was affordable and they were open to negotiation. While they addressed issues with a follow-up request, the customer service experience wasn't perfect, which is why I'm giving four stars instead of five.
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January 2024 by gina french
Bachmans delivered friendly honest salesmanship that wasn’t high pressure and I felt confident in the team before work began. The job was done well and quickly and better than I had even expected.
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January 2024 by Jacquie Swan
Fabulous experience with Bachman’s Roofing. From Anthony to Justine to Steve the foreman of our roofing job.They all answered any questions I had immediately, made sure I was satisfied with the work and cleaned up beautifully.I highly recommend this company for your roofing needs.
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January 2024 by Frank Zwiercan
New roof and siding look great
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January 2024 by Seth Greenstein
The biggest indicator of a contractor's quality, is how they respond when there is an issue. In our case an issue did occur and Bachman’s reacted very quickly to correct it and make it right. We were very happy with the end result!Bachman’s recently replaced the facia, soffits and gutters at our house. John, our salesman, helped us pick out the colors and gave us a fair price for the work. Everything was scheduled and they came out as planned. Completing the work within two days. However when we went out to inspect the work we discovered that the gutters and fascia did not match!We called John and left a voicemail explaining the issue and texted him a picture of the mismatched fascia and gutter. He responded in a timely manner and agreed it didn’t look right. The next day he was out to inspect in person. He apologized and agreed to replace the gutters. 3 days after that all the gutters were replaced with the correct color!It was very refreshing to have a contractor be responsive, take responsibility and do everything they can to make the customer happy. We will definitely use Bachman’s again.
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January 2024 by Gary Gary
Professional, one day install, clean up done well, courteous sales team and crew, reasonable price.
