TOPS Friendly Markets is a well-regarded grocery store known for its cleanliness, organization, and wide variety of fresh produce, quality meats, and pantry staples. Customers appreciate the good prices and excellent deals offered, making it a popular choice for grocery shopping. The store's loyalty program is highlighted for helping shoppers save money regularly. The staff at TOPS is frequently praised for their friendliness and helpfulness, always greeting customers with smiles and providing assistance when needed. In particular, the butcher and his team receive commendations for their service and the quality of the meats. The in-store bakery and deli sections are also noted for offering delicious, freshly made items. While most experiences are positive, there have been occasional minor issues, such as confusion regarding sub sandwich toppings and customer service mishaps. However, the overall shopping experience remains pleasant, with quick and efficient checkout processes. TOPS Friendly Markets continues to be a go-to destination for grocery needs, thanks to its great selection, competitive prices, and outstanding customer service.