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July 2024 by Tim Hayslip
I went into the Waynesboro Post Office today to send out a few letters and apparently I messed up the street name. I was confused/irritated because the address I was sending it to showed up differently on Google compared to what USPS had. The dark skinned man with glasses who was training a lady was quite rude. The dude wouldn't just give me a yes or no answer. He was condescending and almost beating around the bush. How about instead of being rude and unprofessional, you make things easier/customer friendly. I'm surprised that people like that still have jobs. What a shame! ?? Once we rapped up, he acted like I wasn't there after saying, hope you all have a nice day. I thought the situation could be easily avoided, but I guess to some they like to make their jobs harder than what it should be. Hope something gets resolved or this individual gets notified. There needs to be an attitude adjustment.
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May 2024 by Lynx Lefay
I went to this office in order to fill out and mail my passport renewal application and to have my photo taken to submit along with it.
Despite my tardiness in getting there due to road work, I was allowed to keep my appointment, and the postal workers helped me through the process every step of the way.
A big thank you to our postal workers for being so professional, accommodating, and polite!
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May 2024 by Wicked W
Post office is not the fastest it's not the slowest it works like a post office how it should be
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March 2024 by Marcia Hill
The WORST people to deliver your parcels. Gave me a delivery slip for a box that they said they couldn't deliver cause driveway too icy. Filled out slip for a delivery next day when my driveway was totally devoid of snow. Next day went to mailbox and redelivery slip was still in mailbox with 2 bills that was supposed to be picked up.
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February 2024 by Winna Libert
I'm so tired of them saying they attempted to deliver my package when I know damn well they didn't bc I'm home and waiting. It's bc they're too damn lazy to drive the 50ft down my lane! Most times it's not that big a deal but today it was..I NEEDED my package TODAY, my package that they had since noon yesterday, my package that was scheduled to be delivered today and now they're not open til Monday so I can't even go pick it up! I have to go 2 more days without my meds, 2 more days of non functioning bc someone can't be bothered to do their damn job!
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January 2024 by Elizabeth Miller
My mail/small packages are frequently delivered to a similar address on my road. When I call the post office to rectify these mistakes, the phone is rarely answered.
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December 2023 by Liz M
It's nice to know that you have pending certified mail. On the last attempt to get it to you. The doorbell was not rung or anything, despite everyone being home. Like how fast as you haulin' it to scribble down a note of "COME GET YOUR LETTER" and just drop it in the mail slot. Can't be bothered to ring the doorbell. Lazy.
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December 2023 by Shana Woodson
So, let's spread the word so everyone knows in town that the previous postmaster was fired due to Internal THEFT! And the new supervisor is worthless and covering up theft so he can keep his job! I had 2 instances where different family members sent my children birthday cards and always 2 or 1 was stolen!the gift card and money! I reported it and they said I have to call Atlanta Georgia ! So nobody tells me after I jump through hoops to no prevail that cards were being stolen due to internal theft in Waynesboro Post Iffice! Fast forward to now, same thing happens! I go and tell the NEW supervisor who shrugs it off and tells me to call Atlanta Georgia! I inform him he was there to clean up the theft problem but he's not doing his job! Do not have family members send anything in the mail. His solution was to tell family members who can't get out or have health issues to not send gift cards/money. Really? How about you find out the employees who are stealing and fire them! Excuses and cover ups! Do Not Go Here. Worth driving up the road!!
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September 2023 by Heidi Brennan
They don't answer phone. Lucky to get through one time in 50 calls
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August 2023 by Frederic Brennan
Horrible customer service. Horrible employees. Nothing is positive about this location.Edit- someone here at this location also has sticky fingers. Had certain items (always the same type of item) go missing every time.
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May 2023 by Ivy Blum
Absolute garbage- returning a package because the address seemed to look written “wrong.” Address starts with 123 and it looked like 125 “apparently.” If you know my name and the address I live at wouldn’t it cross your mind that oh maybe that a 3 instead of a 5?Again absolutely garbage. Don’t waste your time with the Waynesboro PO go to Zullinger PO if you can.
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April 2023 by Sidney McClendon
All around rude. I get that they are stressed and overwhelmed as I have family that works for USPS, but that’s no reason to give a customer attitude. I loathe having to go in. Should’ve spent the time and just driven to Thurmont.
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March 2023 by Danielle Ridge
Consistently delivers mail/ packages to wrong box. Trying to get in touch with the actual post office is nearly impossible.
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December 2022 by Carpe Digite
I post packages inside every week. Staff has always been pleasant. Be nice. Difficult people have difficult times.
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December 2022 by Raven Faudel
I've used this post office several times to send packages and I live in town and have not had any issues with my mail. Not sure why there's so many negative experiences but I've always had friendly and quick service.
