CVS Health is conducting COVID-19 testing, with lab and rapid testing options available in select states. While demand may cause lab delays, the staff work hard to provide quality service. Customers praise the pharmacy team, particularly Nikki, for their positive attitude, helpfulness, and politeness, even when dealing with busy lines. The business has received mixed reviews, with one customer reporting a poor exchange experience with a manager who refused to accept a return on a damaged clearance item, despite the store's refund policy. However, another employee, Shonda, stepped in and resolved the issue, demonstrating the importance of effective customer service. Overall, CVS Health appears to be a reliable healthcare provider, with a dedicated team committed to assisting customers, though there is room for improvement in some areas of the business.
I was pleasantly surprised by the high level of customer service I experienced at the CVS pharmacy in Waynesboro. In the past, I received horrible service at other CVS locations. I only returned because their prices for my prescriptions is much less expensive than other pharmacies and they are open 7 days a week. To contact... read full comment
May 2024
I received my shingles shot today and was a bit nervous about it but the Pharmacist was very helpful and answered my questions. My arm is not sore and hopefully will stay that way.
April 2024
The staff here work hard and always have a positive attitude. I once saw a poor lady working a long line by herself and she kept a smile on her face as she pushed through it. Give these people a raise!
