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September 2024 by Bria Morales
Won’t be returning for services. I called on 9/3 to schedule an oil change. Showed up on 9/14 @ 11am to be told I have no scheduled appointment. Then to be told very rudely “are you sure you’re in the right place you’re driving a Dodge this is a Chevy dealership” “uhhh yeah? I bought the car here and paid for the 3 oil changes” “well the dodge dealership has the same special” “okay?”. That was unacceptable who cares what brand I drive? I bought the car at the Chevy dealership paid for the 3 oil changes at the Chevy dealership. Are you not going to service my Chrysler here?! Also I had asked for an alignment and was told “well that’s a weekday service” bro you didn’t have to be so freaking rude. I’m the type of person where I try to stay loyal to a business I gave my business to. Well now I will not be returning or recommending people to go here. Because if you talk to woman like they are stupid you obviously will take advantage of them and that’s not cool.
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September 2024 by Angela Sanders
Matt was great with selling us a new car. He was very friendly and had a great personality. Thank you Matt for all your help.
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September 2024 by Laura Stadtler
After having my last vehicle from Buchanan totaled last week, Brandon and Jon were wonderful. We were pre-approved by their finance folks and they put me/us into a great new Chevy Trailblazer. The terms were great, interest rate fair. Bonus - my favorite color! One of the most painless car buying experiences ever!
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September 2024 by Dymond Mitchell
Had an issue with my registration bc they had not sent me it via mail or email like I had requested and needed it to get my inspection. So when I went to reprint it with the software I had on my phone it wouldn’t allow me so Brandon went above and beyond and printed it entirely for me ready to pick up. And considering the hellish day I had it was the biggest help and blessing ever. I was so beyond grateful. I was extremely impressed as well bc there aren’t many people out there anymore that will go to such lengths to help you out and it really showed me the amazing character and kindness that is still out there if you are lucky enough to find it. He is an above and beyond employee and deserves to be promoted or acknowledgment for the lengths he will go for a customer. I wish I could give more than five stars. But I will be forever grateful for all he did for me!
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September 2024 by Kimberly Goetz
Nick was very helpful
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September 2024 by Sharon Dinterman
I went there and Reece was introduced to me he was very nice and polite. I also met Brandon who was very nice and funny! Those two helped me get into a new Buick after I test drove a car I wasn’t favorable of. Those two guys are awesome! I loved the experience, the atmosphere and the down the earth attitudes! I will surely recommend family and friends to Buchanan!
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September 2024 by nelson white
Salesman Jon Ibrahim and Brandon sales manger are very personable, professional, well manned, knowledgeable and
down to earth. They made the purchasing process a pleasant experience. When I go to buy my next vehicle it will be with them. Buchanan is lucky to have them. They is a great
salesmen. Thanks. Nels on White!
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September 2024 by William Hough
Reese, our salesman did an awesome job. Very helpful and attentive. We tried several cars, ended up with the Evista. Brandon did an awesome job closing the deal
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September 2024 by Glenn Gordon
Excellent place to buy vehicles I bought five total from Buchanan the salesman was perfect very good manners explains everything both of the salesman knows it all they deserves a raise
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September 2024 by Brenda Myers
I love my new suv, and everyone was friendly, professional, knowledgeable, and patient.
À special thanks to Matt and Brandon for making it happen Buchanan rates a high 5
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August 2024 by Matt Gibbs
So...I'm only giving one star because of the way I was treated at ur Dodge dealership. I was from out of state and referred to your dealership from friends of mine that live in the area that have purchased vehicles from ur chevrolet dealership for almost 20 years. I went on your website and viewed a 3/4 ton pickup which I showed my wife and she said I should drive down to look at it. After arriving at ur dealership, I was greeted by Luka but i felt he was brand new to selling vehicles, he introduced me to his team lead, and then it was a matter of being disrespected and ultimately discriminated against cause of my vehicle trade in that it wasnt good enough for a trade in or maybe i wasnt good enough to buy from you in the first place. After we sat down from the test drive, I stated that other Ram dealerships appraised my vehicle in the 3k mark and he gave off this look and started mumbling and instead of being professional about it, he started to toy with me about the trade offer and then made the whole experience into a game and I wasn't interested in playing one. I was only looking for a fair trade value of what the NADA was on my vehicle based on what other dealerships were offering and what your dealership would offer. I knew what the NADA range was before stopping in to see ur inventory. But because of what happened on how things went during my visit is making that decision easier to shop elsewhere or go back to the dealerships that offered me a better deal. It's a shame too cause I liked the truck I looked at.
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August 2024 by Janelle Wagaman
Kelly is excellent! She made me and family feel comfortable. Very patient and helpful through test driving vehicle’s. We were able to make a purchase that totally fit our family member. Ask for Kelly, you won’t regret it!
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August 2024 by Brad Berkstresser
Kelly was awesome to work with. Great attitude and extremely helpful. +Lowest prices anywhere!
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August 2024 by Bill Foster
Kelly was wonderful. Great dealership and sales lady!
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August 2024 by Jaime Dokes
We love our 2023 Traverse. BUT READ ALL INFORMATION BEFORE SIGNING. THEY SWITCHED OUR PRIMARY OWNER TO CO SIGNER WITHOUT OUT KNOWING , SO NOW THE PRIMARY OWNER IS NOW CO SIGNER, WE CALLED AND CALLED SAID IT WOULD BE TOOKEN CARE OF. IT WAS NOT
