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July 2024 by Jeffrey Lopez
Trash trust me, find someplace else. Contact trash, communication trash, work trash. You care for your car don’t bring it here.
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May 2024 by Dustin Eddy
Called to ask a few questions on possibly bring my car by to have some scratches fixed on my car. The guy that answered the phone had an attitude and rude. Will be taking my business some place else.
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November 2023 by John Cramer
Oil change and inspection were done on this visit. Great, quality job done by the service team and friendly staff members. Never have I had an unpleasant experience with the organization.
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July 2023 by Leif Zimmerman
Lowest quality tier work possible office staff is incompetent.Has grocery list of employees they have gotten over on. Waynesburo is not very large ask around about Buchanan And find out for yourself!
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February 2023 by vince martz
Awesome
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September 2022 by Doug Smith
Quick, efficient and professional. What else could I want?
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February 2021 by LMarie Rodriguez
Great service!
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July 2020 by Nikola Kounev
I went to Buchanan Auto Body as this was closest body shop Mopar referred me to. Somebody had swiped my left rear fender on my truck. The quality of their work was very poor. The first problem I noticed was a line where they had taped off the work area. One part was raised because it had a thicker layer of clear coat thanathan the rest of the truck. They had to bring it back in to buff down. Then I noticed that they missed chips in the feder that should have been fixed had they painted the whole fender as I paid for it. They had to redo the whole job again. After this I noticed a haze in the paint that another body shop described as sander marks. Their explanation was that this is normal as area needs polished. They offered to that, but in the mean time I also noticed the paint they used does not match the rest of the truck. My tuck has a coarse, brilliant metallic paint. They used a fine, flat metallic paint. Additionally, they broke and bent all the plastic trim pieces of the bed. I also had a nice black, Steele rear licence place cover that they just through out and replaced with a plastic one with Buchanan Auto insignia to advertise their shop. Also there are spray gun marks on my cab and some markings on the ram box cover lid. Finally, most important of all, the manger - Doug - was a real j**** As I was showing him my concerns he was supposed to bring a light out to simulate sunlight, well apperantly theirs had just broken. As we were talking the sun hit the truck really good showing off the differences. He still refused to acknowledge the clear contrast in the paint from the rest of the truck. I asked him to pull the truck in the shop for better look. He refused. Generally Doug was argumentative and stand offish. I am going to have to have somebody else redoo their work and repair the damages they caused to the rest of the truck.
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October 2019 by lacey Clapsadl
They lead you on making you think you have a job. Then when you call to check to see when your to start oh I'm sorry we can't hire you now. Worst job experience ever!
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August 2017 by William Bill
The service tech was very courteous,friendly and knowledgeable. Took about twenty minutes. . Best rate I found from Austin to Brady. Worth the drive from north Austin. And the lake views nearby.
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July 2017 by Jessica Romine
Very friendly and helpful. They did my oil change very quickly and on top of that gave me a discount as well. Coming back for my next oil change for sure!
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October 2016 by Wayne Kelley
Always go here. Great service