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February 2024 by Gerald S.
I visited the sister store of The Velvet Shoestring in Williamsburg, Virginia a short while ago, and was impressed with the high quality and broad variety of furniture, art and craft pieces on display, as well as the reasonable approach to pricing. Although the shop in Wayne, PA, is smaller than the other, it still carries a large cross section of similar items, although in a much tighter space that requires some balance and dexterity to walk among. We were most interested in benches that could be used in both our living room for extra seating, and our dining room when we had more guests than our chairs could accommodate. Secondarily, we are always looking for unique Asian decor pieces to supplement our Chinese oriented home. After exploring the two floors (careful on those basement stairs), we didn't find any benches that suited our space requirements, but did look thrice at a leather love sofa, and even take its measurements. Given the pricing policy, we decided to look carefully at home to see if we could use this beautiful couch somewhere in our home and return at a specific date when the price dropped. A gamble, but we are willing to accept the risk that it may be gone. As to the Asian pieces, I was most taken with the beauty and skill of a lacquered low bench (see photo) that was nearly suitable for framing. Wife didn't see the utility of it, and thought it might suffer at the hands of visiting grandchildren. I knew better than to challenge her empress opinions, so I walked away from it. Still, we enjoyed the browse enough to want to repeat it. I recommend reading Regina M's review for a clear description of how Shoestring works. She covered that better than I could. Happy Hunting!
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December 2023 by Regina M.
For those looking for (relative) bargains on beautiful high end furniture, lighting and decor, this is an excellent choice. The Velvet Shoestring accepts consignments on high quality pre-owned modern, vintage and antique items - think Waterford, Herend, Herman Miller. Pricing changes based on the time an item is available, dropping every 30 days. This is noted on the tag so if, say, you want something but don't want to pay the current price you can take your chances that it won't sell by the time the price drops. When I say something is a relative bargain, I mean they Eden at the most reduced price you will not find a Tiffany lamp for $5. Consider that the lamp was, let's say, $900 new, they might price it at $400 to start and it's still a good price for what it is. They don't negotiate beyond the tag. Staff are minimal and unobtrusive. You're generally left to wander the two floors (main floor, lower floor) to your hearts content. It's a lovely store that I enjoy visiting every few weeks to see what's new and what I might want - the other day I bought the stained glass lamp in one of the photos. I love it.
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August 2023 by Dillon Milicevic
A lot of similar places sell JUNK. This place was pretty great! Will be back
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January 2023 by Molly Russin
I don’t go to any other consignment shops since discovering the VS. I always find something wonderful and love following their Insta posts. Stuff goes really fast because the pricing is fair and the merch is always in great condition.
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September 2022 by Lisa F. Attix
Nice store for those who like trendy home furnishings. Is not my cup of tea, but it was interesting to look around.
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March 2022 by Samantha Winterburn
Such a fun store to come look for antique items. Lots of furniture and decorations. The inventory seems to flip pretty quickly so there’s always something new. Definitely stop in if you’re looking to decorate!
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February 2022 by DGR
Velvet Shoestring is a great spot to pick up high end furniture and accessories for very good/fair prices. I think the better deals are to be had by the buyer ratherthan the consignor. For example, a $4500 piece can be bought for 1,200 which is a bargain. But the seller only gets 1/2 of thee selling price which can be a hard pull to swallow.I have consigned many things there and although i might've been able to get more had I sold it on my own, the convenience of just dropping it off all tiere an then picking up a check is certainly worth it. I sold an entire living room and dining room. Mostly within 30 days a few pieces took a little longer.They have a very good social media presence on Instagram, so as soon as your items are received and posted they get a lot of views and interest. So that’s certainly helps them sell things quickly.The store is so full of just about anything you need for any room in your house, but most of it tends to be on the traditional side. If you’re really looking for something ultramodern I don’t think this would be the spot. However they do have modern pieces here and there.They run a very tight ship and are good at responding and getting things processed and out on the floor. The owners are very knowledgeable and definitely no their business.
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January 2022 by Meg Barber
My experience with The Velvet Shoestring has always been exceptional! The staff goes above and beyond to ensure my items are handled with care and are positioned to sell! Their customer service is also top-notch! They warmly greet customers as they arrive and are extremely helpful when giving design inspiration. I've purchased from this shop multiple times and can tell you every single interaction has been nothing short of fantastic. Bravo to Jackie, Avery and The Velvet Shoestring team! Y'all are the best!
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December 2021 by Joseph Dorazio
Can't possibly say enough good things about The Velvet Shoestring. Always fresh merchandise; great prices; helpful, courteous staff. You can't go wrong!
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November 2021 by andree Griggs
The velvet shoestring is always a pleasant experience! The owners and staff are wonderful!! They are very professional, very helpful and hard working. I have very successfully consigned many items there. The consigning process is SIMPLE and clear cut. I received a contract that very clearly states the terms of the consignment and payout instructions which I signed. I appreciate the fact that they have a contract as many consignment shops do not provide a written contract. I simply follow the terms of the contract. Pick up my checks and any unsold items if they do not sell after the consignment period. It’s simple!!! The staff makes the process very easy. Thank you TVS for being one of the best shopping and consigning experiences on the Mainline and in PA! PS… shame on you Anna! A ten year old understands the concept of a contract!
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November 2021 by Courtney Popelka
I happened to be visiting the store when an unfortunate event happened which prompted me to write this review. The Velvet Shoestring is my happy place. I love finding things here for my home as well as consigning pieces I am ready to part ways with. The staff is always pleasant, helpful, and really go above and beyond to make things happen. Consigning here is extremely easy. You sign a contract, drop off your pieces, and cross your fingers they sell (which they do pretty quickly.) You call to check to see if your stuff sells here and there and go pick up a check if it sells. It’s not rocket science and the process is laid out in the co tract that you sign. They have always paid me on time, thanked me for consigning, and invited me back. This isn’t a glorified junk shop. You have highly trained individuals who run an excellent business bringing the area beautiful and unique pieces. They have an eye for style and truly are pros in the business.Don’t let one negative overdramatic google review which was written out of anger due to the customers own actions stop you from visiting this gem!!
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November 2021 by Anna James
DO NOT CONSIGN HERE....!! They are rude and quite frankly have questionable business practices. Consigned a desk and they never contacted me to let me know it had been sold. On enquiring about the desk months later I was told bad luck and as it was over 120 days so I don't get paid. They told me a phone call had been placed however I never received a message.. It was only after I threatened legal action that they decided to pay me. They were rude, defensive and never once took accountability. They are basically a glorified junk store with absolutely NO customer service, morals or integrity! Worst experience ever.....
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August 2021 by Kim Hildebrand
I had an amazing experience using Velvet Shoestrings. From setting up the appt, to Avery arriving right on time to decide which items she was going to take and consign, to setting up the appointment to have items picked up, to the delivery men calling ahead to tell me they were on the way, taking all items. It was all just perfect and so proffessional. Thank you to all of you
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June 2021 by Lizzie Olson
There is no place on the Main Line like the The Velvet Shoestring! The shop is so thoughtfully curated and there is always fresh inventory and new treasures to be found! My mom and I have been shopping at the store for years and have found some of our most cherished pieces here. We also appreciate all of the staff and the familiar faces always there to make suggestions and help with design advice! Overall a totally great experience at The Velvet Shoestring!
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June 2021 by Sean McMahon
Forever impressed by The Velvet Shoestring. For a small business to churn out such consistently great product and service (they came to my apartment to select and price items; pick-up/delivery was very reasonable) is remarkable. I recommend it to all of my 30-something friends who are buying their first homes. Thank you for being such a staple on the Main Line. Always a treat to visit and see what's new (an every day occurrence)! Pro tip: set your Instagram to notify you when The Velvet Shoestring posts new items. It's all fantastic--and it all flies!