Mobile Phone Accessories in Wayne, PA

“TLDR: This is the only AT&T store I’ll be going to because of Edwardo and staff! My phone was having issues with connectivity. I was recommended this store and was blown away by the level of professionalism and support. edvard and staff gave me hope that the issue could be resolved and took the time/ care to make sure it was done completely. He made a stressful experience easier and almost enjoyable haha! His rapport with customers was evident and effortless. In the time I was there, I watched him flawlessly field over 6 customers with ease, which was truly astounding! I’m so grateful for this store and the wonderful employees here. They were patient and kind no matter what issue walked through their doors. Thank you all I’m so happy with my experience and my new phone :)”

“I recently visited the Verizon store in Wayne PA. I went in with two separate problems. One my iPhone 14 would not send or receive text messages from android phones. The second one was concerning my watch and its cellular set up. I had spent multiple times on the phone for literal hours with both Apple and Verizon to no avail prior to my visit. So my expectations were pretty low given what I had been through already. A sales person greeted me directly and we sat down at his workspace. He told me he was new, but would help me get my problems resolved. I was skeptical to say the least but Adi (I hope I am spelling his name correctly. I misplaced the paper with his information on it.) worked through each issue methodically with a little help from Verizon Tech support and the manager who I believe was named Bob. It took a while due to the complexity of the issues but all was resolved completely. Thank you again Adi and I wish continued success at Verizon.”

“I was helped by Mark, Sofi, and Liam and they were amazing. So kind and knowledgeable and did everything they could to keep my bill around the same price. I was surprising my mom with a new phone and because she’s also on the account, they helped me keep it a secret from her. I’ve been coming to this location for years and have always had a positive experience!”

“I was able to call them on the phone and confirm they had the battery for my older model iphone. I showed up at my appointment time, they walked me through the steps necessary to ready the phone for the new battery. They promised completion in about two hours and it was done on time. Very good experience. Highly recommend.”