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“My wife and I were recently in the market looking for new mattresses and wound up going to KOP mall to check out all of the mattress stores on Labor Day weekend. We tried Tempur-Pedic, Purple, and SleepNumber in that order. When we first went to Purple we met Lauren who is one of the Sales Managers at the KOP location and she was great but understood my wife and I were making an investment in our sleep. She had us try out all of Purple Mattresses options and we were pretty sure we’d be coming back but we had to try SleepNumber before making our final decision.
Ultimately we came back to Purple and decided to go with their mattress and bed platform as it suited us best. Lauren got us all set up to have the mattress and bed frame delivered, the process was pretty easy and she wasn’t pushy at all which we both appreciated. When the bed and frame was delivered we were expecting a couple of the purple gadgets we had seen so many people online get that we didn’t. I reached out to Lauren a couple weeks later and explained that we were looking forward to getting those and she immediately sprang into action and had a little Purple goody bag delivered to our place in a couple days. She is amazing, she is quick to respond to any questions you may have, she isn’t pushy like most sales folks especially in the mattress business and she truly believes in the Purple product. If you are in the market for a new mattress to help you sleep better, feel well rested and recovered (I am in construction so that’s highly important to me) I would suggest Purple all the way. Also, if you’re looking for someone who truly cares about your needs, ask for Lauren, she’s literally got your back!”
“Larry was so knowledgeable and took a step-by-step approach to helping us find the perfect bed that was within our budget. We are both convinced that we chose the best bed for us.
We phoned back in after a couple months with concerns that our bed wasn’t breaking in as much as we hoped. Larry guided us through a few methods of accelerating the process so that we could be certain of the need for an exchange by the deadline.
Near the end of the exchange window, we went back to reassess our choice and decided to upgrade a similar bed with slightly better-for-us properties that we had glazed over previously (I had largely written off foam mattresses). Larry was very gracious and guided us through the exchange process, ensuring that we made use of every benefit afforded us by Mattress Firm.”
“We were recently looking to replace our mattress and happened to stop in the Tempur-Pedic store at KOP. Shiela helped us while we were there and it was a fantastic experience. She answered all of our questions thoroughly and set us up to try every bed in the store — it really helped us figure out what we were looking for. Thank you!”
“Yes, Yes, Yes. I went to Mattress Firm in Springfield, Pennsylvania and got my dream pillow top mattress. This was my second visit. I got to lie-on, roll-on, and sit-on, I wanted to take a nap, but had to get home for the Eagles/Jaguar game on Sunday, November 3, 2024.
Rich was excellent at getting me to buy this particular mattress and not letting me buy the cheap, cheaper, cheapest mattress, because I fugal. Due to his knowledge and expertise in the field and explaining the difference between the two, but it was still my decision.
I had taken a picture of the other mattress during my last visit, which was on sale then and today the price was much higher. Rich stated he would honor the sale price if I wanted to buy. That mattress didn’t have my name on it, the more expensive pillow top won today. Even though I spent more money, I happier with my brand new floor sample mattress.
Thank you Rich, see you in about 20 to 25 years.
Also, The Eagles Won, a nail bitting game in the 4th quarter?”
“After visiting several bed stores, we found ourselves at mattress factory. The individual that we met was informative and very straightforward. After a few frustrating attempts so identify the right bet at other stores. We were quickly able to settle in and make a deal. That was both wallet friendly and honored what we needed.”
“We just purchased our new mattress today and the sales man Chris Smith was fantastic! Could not have had a better experience. We will certainly be recommending Mattress Firm in Collegeville.”
“I haven’t had to buy a mattress is like for ever, that being said I stopped at Mattress Factory in Springfield PA today and purchased a mattress. Andres was my sales person and he was great he answered my questions and listened to what I wanted as well as what I wanted to spend. I recommend them!”
“Alex was very pleasant and friendly, he showed me quite a few mattresses and I tried them out . I found a perfect match . I truly appreciate his enthusiasm and kindness. Thank you”
“The dynamic duo of salespeople (who management is breaking up as of today after 4 years together - booooo!l) did a great job closing the deal with me on a bedding solution. I hope they do well in their new stores.”
“I walked in knowing that I needed a very best mattress for my back and Derrick was so helpful. I appreciated his professionalism and his kindness. Looking forward to receiving my delivery this week!”
Open 24 hours
7569 Haverford Ave, Philadelphia
Mattress Stores
“Awesome experience with Rob. Such a nice way to shop for a mattress without the slimy used car salesman of other big box mattress stores. Straight forward pricing and delivery on my timeline. Thanks rob!!!”
“Great customer service. Left with exactly what I needed and at a good price. Would highly recommend this Mattress Firm. A pleasant experience from start to finish. Thank you Wilma.”
“Returned to Raymour & Flanagan to purchase the final 2 pieces of my bedroom set. Kim in your King of Prussia store was great to work with. I will be back to update another room with furniture from Raymour in the new year.”
“I went to Mattress Warehouse and was greeted by Olga. She helped me understand the difference in mattresses - extremely knowledgeable and pleasant as well. She walked me through the process and I pulled the trigger! I feel confident in my choice - I was well taken care of!Thank you Olga!”
“bruce was lovely kind and so compassionate to our daughter with autism
and myself
I will only buy furniture from bruce moving forward !!!
he is wonderful and should be celebrated for his kindness
love your new friends
the fiumaras”
“If you need a bed, go to Tommy at Mattress Warehouse in Springfield! He was great! Didn't push us towards any sales! Showed us all the features without being overbearing! He was great!”
“Nick at Modani Furniture in King of Prussia and the Rose were so nice and so helpful with helping me choose my beautiful new kitchen chairs. They are perfect! Nick helped me get out of my comfort zone with the color choice!”
9:30AM - 7PM
13 Chester Pike, Collingdale
Mattress Stores
“Excellent quality of furnitureI love my new couches, my dinner table set and my new bedroom setAlso Sayon and the management team are very patients, professionals and excellent”
“I had a very informative and very nice experience with James. He showed me the differences with between mattresses as well as different brands. The attention and service I received was excellent! I am very happy with my purchase! Thank you, James!”
10AM - 9PM
65 Baltimore Pike, Springfield
Mattress Stores
“I cannot say enough about the Service received. BRUCE is amazing. Excellent salesman. Very helpful, above and beyond followup and made purchasing an easy process. He knew his products and offered his insight into size based upon my apartment location. We wanted some out of the oridinary special order items and he made them happen. We will definitely be back to purchase again.”
10AM - 9PM
300-A Water Loop Ln, Collegeville
Mattress Stores
“Our sales rep Sandra Salamone was very professional and helpful. R&F store had plenty of selections, and at a reasonable price.
We had an excellent visit to the Collegeville R&F store and met Tim the manager. He was very helpful finding us exactly what we were looking for. Raymour & Flanigan is lucky to have a manager who is driven by customer satisfaction.”
“Excellent. Helped me to purchase both relax the back chair. An office chair.
I had to travel 64 miles to the closest store. Well worth the drive.”
“After a very long search, we almost ordered a mattress online without trying. Fortunately, we were referred to this wonderful business. Mike was patient, informative, and kind. If you’re looking for a mattress, make an appointment. Mike and Amy will help you. It is clear they care about your health and well-being, and they stand behind their products. We are grateful.”
“I had the best experience at the Casper store at KOP! Everyone on staff was friendly, but Jillian was so thorough in helping me pick out my perfect mattress — she shared so much good insight while I was testing them all out, and she helped make this big choice an easy one. I was so happy to have gone in person instead of just buying online! Always a better experience.”
10AM - 8PM
1122 Baltimore Pike, Springfield
Mattress Stores
“Alex is AWESOMEHe matched us with a great mattress, right in line with our budget, and followed up with us after delivery.Give him a shout, you won't be disappointed.”
“Five stars is not enough for Home Furniture Zone I work for a nonprofit organization I came in 2 Months ago to buy a Dinette set for My office every since that day My Company has been buying furniture every week,. The delivery time is fast and efficient,The selection is great!Francis is really great she’s always helpful and willing to go the extra mile to find exactly what we are looking for. I highly recommend Home Furniture Zone for all your furnishing needs…”
“I ordered some furniture and I will be scheduling the delivery date and I'm so excited for my new dresser and bench. I ordered with James, he was super nice and very helpful”
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“John was great & we were able to order our mattress very quickly and schedule the delivery date for next week
Can’t wait for our new sterns & foster bed!”