J&J Trailer and Auto

Hours: J&J Trailer and Auto provides a top-notch buying experience with a focus on quality products and exceptional customer service. Customers describe the owners as awesome, knowledgeable, and some of the nicest people they have met, making everyone feel welcomed, comfortable, and like family or old friends from the moment they arrive. The business offers a huge selection and deep inventory of trailers, including specific brands like Car Mate, with fair pricing that makes the trip worthwhile. The trailers themselves receive high praise for their phenomenal quality. Reviews highlight specific features like quality tie downs everywhere and excellent anchor points, which are particularly noted as important and well-made in the construction industry. The staff is extremely helpful, providing great information about products, explaining warranties, and even assisting with practical setup like adjusting hitches, testing lights and brakes, and pointing out maintenance details like grease fittings. This service extends beyond the sale, with prompt communication via email and phone and a willingness to install custom requests. The overall atmosphere is described as comfortable and no-pressure, leading to a really awesome and easy experience. Many customers, including those well-seasoned in the industry, state this is the best customer service they have encountered and confidently recommend J&J Trailer and Auto to anyone in the market, assuring they will not be disappointed. Customers express a strong loyalty, stating they will only purchase their trailers from this small local business going forward and look forward to future opportunities to buy from them.

1. Waymart, Pennsylvania