This Verizon Authorized Retailer provides an excellent store experience and customer service. Staff members are described as excellent, great, helpful, honest, straightforward, kind, patient, and knowledgeable. They guide customers through options and explain charges, help with selecting plans and phones, set up devices, and take care of problems. The service makes customers feel appreciative and trusting, with some noting they do not trust anyone else. The retailer offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, and monthly discounts.
Anthony was awesome during our visit. I was impressed with his multitasking skills and ability to communicate effectively with every single person that walked in the store. He was very cheerful and I would do business with him again! He was fantastic
November 2025
Anthony was excellent - guided us patiently through all our options and explained all the charges. By the time we were done navigating the transfers, we were ready to bring him to the restaurant with us for dinner!
November 2025
Anthony at the Waterford office is the best Always helpful, professional and friendly.
