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October 2020 by Rachel Stroup
Karen-esque woman with the dark hair and bad eyeliner was rudely interrupted from the Candy Crush on her iPad. Guess we ruined her day having to cash a check....
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August 2019 by Christopher Wilson
I have been in here a few times and was treated with courtesy and respect (I have been a PNC customer for 11 years). The staff were prompt in greeting me and helping me with my banking needs.
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May 2019 by Olafs Arrow
I've lived in Waterford my whole life, I love this Bank and the Workers there. If I have a problem I just show up and Wonderful people greet me and help with all my Banking needs. I've heard bad things about this place, N it makes me laugh. If you go in with a negative attitude and hate the people because you feel entitled, then congrats your probably a negative person anyway N will hate everybody. I love this Bank and they have gone above and beyond to help me through the years and I'm grateful for this Branch. : ) The Power of Positivity goes a long way in problem solving.
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June 2018 by Garry Sargent
Customer service needs improvement from the local branch all the way to the corporate level. Do all my banking with Erie Federal Credit Union now.
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August 2014 by Ross Borisenko
Disappointing customer service...I had to wait more than ten minutes just to have the manager verify my credentials. This level of distrust is pathetic and is certainly well beyond the scope of any reasonable security objective.
