E L Heard & Son is a friendly, local business that provides a welcoming atmosphere reminiscent of hardware stores from 40 years ago. The staff are always nice, helpful, and willing to assist customers in finding what they need. Many customers appreciate the knowledgeable and friendly team, describing their service as unbelievable and second to none. The business offers quality installation services, with skilled workers who carefully install copper lines, tanks, and regulators, ensuring everything is set up correctly and efficiently. Customers value their support of local business and often return for various projects, including purchasing gasoline with low ethanol content, which benefits lawn equipment. The store's prices are considered fair, and customers enjoy the personal, helpful service even if they are not regular visitors. Overall, E L Heard & Son is known for its great people, excellent service, and a welcoming environment that makes every visit a positive experience.