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February 2024 by Empress SugarCane
They gave me the wrong bedframe and then they up the price and it was a smaller price ..and then made it to where I have to keep it ...and didn't show no concern whatsoever ...Then my friend was at the store to pay her bill with my children and my children overheard one of the workers talking about me not wanting the frame etc... And I was told that my children was lying about what they heard ... But yet my children heard my Name from a stranger and I wasn't even there ..then the night stand came with a thing that charge your phone and I was told I had to install it myself ...and the whole time the workers was putting the bed together they were talking about how this might not fit and that i might have to put my dresser together myself ...I let them know Im not putting anything together ..they can take it back if it's like that and then one of the workers was trying to hurry to get to his baby momma so they did a rush job ....it really wasn't a pleasant experience ...
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February 2024 by Chris Arroyo
Always been there when I need them. Great company
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February 2024 by Emily
If i could give 0 I would.GO ANYWHERE BUT HERE.Wanted to share a traumatic experience I just had with this company.I am a single mother. I do the absolute best I can for my daughter and I. I don’t get child support. Our only income is that I get from my job. I needed a washer so I went here to get one. With the holidays and my daughters birthday being a month apart, money is really tight. My last check was only enough to pay my rent. I planned on paying them when I get paid Wednesday. I ALWAYS make my payments, maybe late, but I do my best. Should I have communicated better about my financial situation? Absolutely. But is the way I was treated, which I will explain below, justified?I was at work and got a call from the work phone from my sister that people were banging on the door saying they were going to come in. She is 16 years old, and they were 2 GROWN men. She called me freaking out so I left work and head to my house.As soon as I got there I asked them why they were harassing my 16 year old sister. I was absolutely infuriated!! I understand you have a job to do, but if a child tells you they are a child who doesn’t reside at the location, you stop. There was no stop in sight.They proceeded to make fun of me for “being mad” because I didn’t make my payment. Because I’m broke and can’t pay a bill. I explained that I am a single mother who tries her best, and they made fun of me for living in public housing. I told them to please just get the washer and leave. Once they got the washer disconnected, they said they don’t know how to turn the water off, good luck. They left with the water running all over my laundry room and flooding.Police were called and a report was made, everything is documented. I called the store manager and told her how I was treated, no sympathy. You didn’t make your payment. I told her how money has been tight and that she knows I always make my payments, how did i deserve this treatment? I told her how they made fun of me for being a single mom who can’t pay her bills and lives in public housing, and explained that most of the people who go to them for business, go to them because they’re in similar situations like me! Being a single parent is exhausting! Sometimes you need help so you go to these businesses who claim to be a place you can go to during hard times. And I will say prior to this, my experience with them has been amazing! I am shocked and baffled that the two men at my house today work at the same place I’ve been renting stuff from for over a year.I added a photo of the conditions the employees left my home in.
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October 2023 by Meghan Sappe
Workers were very kind and got my price down from the last rent-a-center!
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August 2023 by purple
Amazing how fast approved no hassles
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February 2023 by Tommy Currie
im really happy on the experiances of being a customer
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January 2023 by Mommas Boss
It’s always great John is the best!!
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November 2022 by Kelly Garrett
Excellent easy access to web page
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November 2022 by Gwendolyn Amon
Over all very good
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June 2022 by Chasity S
My experience with thus company has been really difficult... I really try to understand that mistakes happen but it seems that with this company. One must be vigilant for mistakes.
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June 2022 by Nancy Shorraw
Horrible company not helpful & they don't go out of their way to accommodate go to Aaron's on Jefferson Ave if u want fantastic services
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April 2022 by Chasity Slaughter
My experience with thus company has been really difficult... I really try to understand that mistakes happen but it seems that with this company. One must be vigilant for mistakes.
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November 2021 by Ersel Diles
The staff was friendly and helpful even though I was just looking for a later date.They're not to reasonable price wise.
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October 2020 by Sara Ferris
They do not work with you if ur late and harrass you with phone calls even after one day late.Aaron's rental service is the place to go. They have AMAZING customer service! Super nice, sweet, and most of all UNDERSTANDING!! If u need to use a rent to own place, choose Aaron's!
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July 2020 by Shawn Beyerl
Great service
