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September 2023 by Dee Anne
The manager is very knowledgeable and helpful! The entire staff is friendly! I had an issue with my tire and it was dealt with very quickly and they got me back on the road and on my way! I would highly recommend!
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September 2023 by Tori Balak
We talked on the phone for an hour on Saturday and were quoted $235 for a specific job to be done today, Monday. Scheduled in. Dropped off. Two hours later we get a call saying that they don’t want to do it. Wasted time.
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September 2023 by Debby Jacobs
This is the second time getting my car inspected there .staff very friendly and they did a great job
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July 2023 by Kels Kris
Around 8am, checked online and made a drop off reservation for the morning. Took my car in around 10am and had a call before noon that I was ready to go. Fun, friendly service. Inspection, oil change, and alignment. Not my first time with these guys and definitely won't be the last!
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June 2023 by Daniel Price (Dan)
Very nice shop, They've a large selection of tires. They seem to cost a little more.but i called 5 other shops, all the big ones, and none of them could fix/ replace my leaking valve stem on the same day while i wait.i called these guys. Bam, they said well get you right in, no wait. That's worth the little extra $ to me.OH -Bonus- also the manager and the shop guys were real personable easy to talk with.
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June 2023 by Steve Kazakewicz
The Washington location was awesome. Guys were very nice and helpful and got the issue handled quickly. Couldn't have been any better.
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June 2023 by Michael Korte
I had a problem with my Ford Fusion. My low tire pressure light and TPMS light were on. I had just had the tires replaced at another shop and all 4 TPMS sensors as well. After leaving the other shop, my TPMS light was still on and I had a tire vibration at highway speeds. I called Mr. Tire and spoke to Brad. It was memorial day but he told Me to come right in. As soon as I pulled in I was written up and my car went in immediately to be looked at. Technician Chuck diagnosed and corrected my problem. He found all 4 of my tires needed rebalanced and that the TPMS system needed reprogrammed. He performed the tire rebalance and reprogrammed the TPMS system. Even though I didn't buy my tires there, I was handled with the utmost professionalism and courtesy. I will never use anyone else from now on for any of my tire needs and will recommend Mr. Tire and it's staff to all I can. Thank you guys, you are the best in my eyes and deserve a much higher review than 5 stars.
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June 2023 by Adam Springmeyer
Fantastic Service, and a Fantastic Staff. I got an appointment within 24 hours of calling. From time of drop off to pick up was 120 minutes.
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June 2023 by Janet W.
By far the best, yet personable manager I have ever dealt with. Bradley was top notch with sales and service. I stopped in after work with needing tires. He not only fit me in for tires, but an alignment as well. He offered a lot of information and details. He is very knowledgeable and pleasant, that is hard to come by. He took the time to listen and explain things. I highly recommend Mr. Tire, the Washington, Pa. location for your services. They have a great team of guys at this location. Very satisfied.
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April 2023 by Gnome Lover
Had a 9AM appointment. They got me in on time and said the service would be about 2 hours. Service was completed on time and very professionally done. Ben and his staff are competent and very professional. I highly recommend this place for automotive service!
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March 2023 by Josh Willis
This place is absolutely phenomenal. Ben is incredibly friendly, honest, and knowledgeable, and they're a very skilled team who I feel complete trust in. They've quickly become the place that I want to bring my car to for everything that needs done from now on.
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February 2023 by davias81
I'm giving 1 star because 5 months ago I got an alignment and they told me "you also can come back 1 time before 6 months if you run into any curbs potholes anything really and we'll give you another alignment free" (said the Petite alternative girl) Joe was sitting right at that desk engaged in the conversation I was very happy said cool ty and left. Well 2 days ago I walked in after work to set up an appointment for my free alignment she's the one at the register 4 PM 5 PM she sets me up for Friday I come in Friday Joe the "whoa whoa hold up" guy with the attitude wants to charge me a $157 tried to tell me they never said any of that and that they only said 4 months and something alot less than what was originally said. DON'T GO THERE THEYRE LIARS! They're scammers and they do a great job of it.
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December 2022 by The one
They got me in and out when everywhere else was booked . Friendly, thorough and fair.
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October 2022 by Kristen Fredriksen
Had a tire issue after running over some wood on the expressway. Called 7 or 8 tire places in Washington and the only one to even answer the phone was Ben at Mr. Tire. I'm so glad I ended up there - super friendly staff! I ended up having a second hole in the same tire which I only discovered the next morning when my pressure sensor came on, and they were able to fit me in even though it was really busy. Highly recommended!
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October 2022 by Mikkeal Carrillo
Sub company of monroe was sent here to fix Monroe's mistakes to my car my car left the same they didnt do anything and when asked service manger if yhey checked my tires to make sure they were balanced correctly all i got was an idk my car shakes like crazy i paid yo have tores mounted and balanced they were mounted thats it avoid both these places as they will refuse everything and have no idea whats going on
