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September 2024 by Crystal
Bill was wonderful he was able to do my brakes and rotors the same day as a walk in and within an hr. He was knowledgeable patient and kind. He explained everything and was spot on as the first garage I went to had the same feedback but didn't explain anything. He answered all my questions and made the process so simple and quick. Would definitely come back
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September 2024 by Jen Garrett
Having a college student out of town can certainly cause some anxiety about availability of people who will help in times of trouble. Our daughter had a recent flat tire resulting in a quick search of the area to find a reputable tire shop. I called Monro and from the first call with Bill, knew that things would be addressed appropriately. He was able to get the car in quickly and communicated cost and time needed very clearly. Highly recommend.
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September 2024 by Inga Babich
Great Experience! From the moment I first called, I knew this was a good place. They answered quickly and got me an appointment way sooner than the first 5 places my warranty company recommended. Bill was knowledgeable accommodating and pleasant on the phone. When I arrived the NEXT DAY, service was quick and friendly. They were even able to fit me in for a quick inspection! Keep up the good work.
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September 2024 by Rebel Performance motors
Stopped by on labor day not expecting to be able to get in, but to my surprise they two guys were quick to take care of the tire patch i needed, i’ll for sure stop by again for any issue i have in the future.
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August 2024 by Liz Dobbin
People at Monroe Muffler in Washington are great! Gave me an appointment quickly and resolved my problem! I will be back.
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August 2024 by Christian Dresser
Kind employee put on my new license plate for me in a very timely manner…thanks!
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July 2024 by Jarrad Wise
They refused to look over my vehicle and tell me what’s wrong with it due to them not accepting my warranty… so because there was a chance they wouldn’t be doing the work they refused to even look at my vehicle to tell me what’s wrong with it… I have kids and god forbid something happen to us cause they refused to look at my vehicle
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July 2024 by Frank Bartell
Awesome customer service.
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July 2024 by Katy Prendergast
Open on Sunday!! I was having trouble with my car AC it stopped working in like Columbus OH and I was on my way to DC. Took my car in to Monro and they looked at it and was out fixed itself overnight but the guys could not have been nicer. I felt dumb but they were wonderful. Would 10/10 recommend.
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July 2024 by childhood traumakid
Helped me in my time of need. Very friendly and professional.
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June 2024 by rachael dunn
Fast friendly service
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June 2024 by Muhammad
Very friendly and efficient
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June 2024 by Jim Sadlek
The manager Bill was awesome! I dropped off a trailer tire for mounting and he snuck me in and did it straight away! 10 minutes I didn’t have to leave and come back.
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May 2024 by Brian Burgess
10/10 will recommend to anyone needing car work! These guys operate like a family and will take care of you. Dylan is the man!!
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May 2024 by Ryan Deitt
Courteous staff , honest friendly about time, price and what work needed to be done. Even went above and beyond and toped up my tires with air.
