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January 2024 by Jessica Bail
Great experience with George. We were impressed with his knowledge and patience as we took up the better part of his afternoon. Highly recommend.
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December 2023 by Connie Dalbo
Our salesman George was very knowledgeable no pressure helped us purchase the right mattress for my father. Great experience. Stop in Washington location George is the one you need to speak with.
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December 2023 by Roxanne R
What a great experience. Eric was very patient, and informative. He listened to my needs and offered his seasoned knowledge.Can't wait for delivery and set up.?
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December 2023 by Michele Liggett
Mauricio went above and beyond to help me get a bed for my 92 year old mom. The service is excellent and the people are wonderful! Not my first time dealing with them I am a return customer they always stand by their stuff. ?
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November 2023 by Aaron Siwiak
Today my wife and I went to the Washington store to browse for a new mattress. We went at the right time because we got a sale and great customer service. The manager is very helpful and polite!
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October 2023 by Peter Garvey
I recommend Mattress Firm to any and all who are looking to purchase a new mattress! Rob, our salesman/manager took excellent care of us. His customer service skills are outstanding as well as his knowledge of the products. If you need a new mattress, better call Rob!
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October 2023 by daniel sickman
Kristen was amazing! She was able to help us quickly and efficiently. She helped us schedule a delivery day/time that was perfect for our schedule. I would highly recommend asking for Kristen when visiting this location!!
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October 2023 by Ravyn Valiente
Rob was so helpful and very knowledgeable! I would definitely go back to him for another bed! Also help us make a decision! Even though I took forever to decide!
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September 2023 by Anton Cavalier
We went looking for a new mattress and hoping to take advantage of the advertised sales. Robert was very helpful- showing us many different options and choices available. He was very honest in his opinions of the products we asked about. After a few brief questions, he recommended several for us to pick from. He was very knowledgeable, personable, and most of all respectful of our budget. We were very pleased with him and his service!
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September 2023 by Robin Rogers
Kristen Groff was so pleasant & accomodating. Very knowledgeable & helpful with all of our questions. We totally enjoyed & appreciated all of her help. Robert was nice to deal with as well. Totally satisfied. Thank you Kristen. The Rogers.
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August 2023 by Brad Edgell
Robert was extremely helpful and professional. He made the mattress buying process painless. We had no idea what we were looking for. But Robert was extremely helpful in getting us our new mattress.
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August 2023 by Donna Koman
A big shout out to Rob Coyle. Besides working with us when buying the mattress set, he also helped us when we had a problem with the mattress we purchased. We filed a claim with Customer Service and being that my husband and I are elderly and not able to pickup the mattress and box springs to take photos,Rob helped us with that. He went above and beyond with helping us and we certainly appreciated it. He is a rockstar!!
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August 2023 by Janice Zilla
We had a great experience with Kristen Goff at Mattress Firm. She was super friendly and very professional. She didn't waste a lot of time on items we were not interested in. I would highly recommend going to this place if you're looking for your mattress needs.
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August 2023 by Jason Slider
Our experience was great! 3rd time I bought here, this time we spent 3 hours shopping and figuring out our best options. Kristen was super helpful and fun!! I highly recommend this store. Thanks!!!
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July 2023 by Rosemary Lundy
we had a very pleasant and knowledgeable sales associate, told us everything about the mattresses we were looking for for our camper. We would come to her again for help.