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November 2023 by Mario Elizondo
Tell you what, I have never had a more pleasurable experience with buying a car! Ryan L. was absolutely amazing great knowledge of the Mercedes product and I tell you what, it was like buying a car from an old friend you’ve known for years. Would definitely recommend to anyone! If you are looking for a nice luxury vehicle and an amazing buying experience, go see Ryan L. You won’t regret it! Great Job Ryan…GIVE THIS MAN A RAISE!!! #GLC300
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October 2023 by DaleGarnerMedia AuctionX Live Mercantile Streaming
Couldn't be happier to work with Amy and the fine service department at John Sisson Mercedes. They kept me up to date on my repair process and did a top notch job. Everything was clearly explained, and the price was very competitive and acceptable. If you have a Mercedes don't mess with a sub par service garage let this dealership make your repair hassle free. And when I can trade in, I will gladly go back!!!
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October 2023 by Scott Willyerd
This is the second vehicle that we have purchased from Jeremy Carpenter. He's always responsive and the process is seamless. If you're looking for a vehicle, I highly recommend Jeremy. No pushy sales tactics and a joy to work with.
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September 2023 by Jodi Barhorst
A wife's perspective on buying a car.....My Husband is the most meticulous individual I know. I entered into this process knowing full well the disappointment which was surely inevitable. "We are driving to Pennsylvania", he says, to look at a car. Nice, I thought, perhaps he would hand me his phone on the drive back, in the same car in which we went, "read the message he sent me last week, did he not say X". 4.5 hours of listening, replaying the various conversations with the salesman regarding detailed information about the car. Mind you, which would have been answered with full confidence, by a clueless individual trying to make a sale. Uh huh, nice I thought, "can't wait Honey".My perspective.We had the best day ever! Ryan was as authentic as a human being can be. He was genuine and knowledgeable and not only understood the car and all it's details, but also why my husband wanted this car. He "got it"! He explained perspectives, 2 types of buyers, and suddenly, my husband was having a conversation with an equal. They were actively chit chatting about all the engineering wonders Mercedes designs into their cars.About an hour in, I realized Ryan knew this was a special event, he got the relationship between man and his machine. Ryan planned to make this a great day for a guy who appreciated what he does for a living. He brought in his own cleaner, he poured over the car to make sure every detail was as transparent as possible. Pointed out the flaws, didn't cover up or mask a single item.Disappointment never came over my husband, not once!Ryan spent the entire day with us after just getting back from a trip. He managed so many details from afar, on his personal days off, to ensure the prospective new owner had a good experience. Who does that nowadays??I just wanted to hug this big guy. I couldn't have bought a ticket to a better day. He was 100% the reason. Instead of wanting to go home and shower from the sliminess of the art of selling, he made it a fantastic experience. Who knew a salesman could be so authentic and real?Thank you Ryan for making our day!
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September 2023 by Jill Algarin
My experience at Mercedes in Washington Pa was extraordinary! Kylie Steever provided awesome service! Her knowledge and research regarding my concerns put me at such ease it made it a fun experience! Amanda in Financing was great as well! The vehicle was detailed exceptionally well. I would recommend this double to anyone looking for a new or used vehicle!!
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September 2023 by Samantha Wozniak
Searching for a new vehicle is so hard. This was by far the best interaction I've had with a salesperson...there's been ALOT! I had the pleasure of working with Kylie. She was so kind, and her patience was a breath of fresh air. I'm very particular and like to ask questions so I know what I'm getting myself into. Very knowledgeable overall and I will certainly be back again.
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September 2023 by Ronald Kragnes
I had an great experience at Mercedes-Benz Of Washington, and it's an easy 5-star review. Steve Dunhoff, my sales agent, is a gem. Not only does he know Mercedes-Benz vehicles inside out, but he also has an impressive grasp of sports knowledge. I enjoyed working with him. The whole experience exceeded my expectations, and I couldn't be happier with my new car.
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August 2023 by nick fenton
I bought a 2019 Jaguar F Pace from them. I was coming from out of state and dealt mostly with Kylie a sales person for the dealership. She was great, and made things very easy to fly in, get picked up and took to the dealership. Before agreeing on the SUV she was there to answer any of my questions with detailed replies and would get back to me as soon as she could. I've dealt with a bunch of dealers before and this was my most enjoyable experience which surprised me since I needed to fly in and never been to the dealership or meet face to face with her. Would for sure recommend.
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August 2023 by Nathan Lippencott
My third purchase from John Sisson Mercedes, second from Jeremy Carpenter. Well worth the 2 hour drive. Such a simple, straightforward process, and at no point have I felt pressure to make a decision. Thanks again!
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July 2023 by J.B. Simko
We worked with Jeremy Carpenter buying a great used Jeep for our daughter at John Sisson Mercedes. Jeremy made the process extremely easy even though I was in Virginia and he was in PA. We used video to view and drive the car. All of the closing paper work was ready to go and the car was waiting for us with a bow at pick up. It was an easy drive up and back to get the car. Jeremy has great access to range of new and used cars (all makes) within the John Sisson Motors group. I will definitely work with Jeremy again when trying to find our next car. Thank you!
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July 2023 by Janine Posey
I have dealt with 3 other Mercedes dealers in the past and this one dramatically outshined the rest. I bought another E class here over the weekend and Chase and Amanda made the process super easy and painless. I will definitely do business here from now on!!
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July 2023 by Melissa M
Originally my husband and I stopped by on July 4th to browse. Mallie met us in the parking lot. We discussed that I was looking for a used Mercedes GLE 350. Mallie told us about a vehicle on the lot. We still weren't sure what we wanted to do. A little over a week later, I reached out to her. The vehicle was still available. Upon arrival at the showroom everyone was pleasant to speak with. Please forgive me I'm bad with remembering names, but the receptionist, another sales consultant, sales manager, and the product specialist were all fantastic. From the initial meeting of Mallie, she was my type of sales consultant. No pressure and very knowledgeable. I highly recommend this dealership for either a used or new vehicle. The customer service was above and beyond. My husband and I greatly appreciate it. Thank You!
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July 2023 by Edward Moore
I had an awesome experience purchasing my 4Runner at this dealership. The staff was very welcoming and helpful from start to finish. I traveled all the way from KY and Emmanuel picked me up from the airport. Emmanuel was very professional and helped me through my very first car buying experience. Clifford (sales manager) and Amanda (finance manager) were also very friendly and helpful throughout the entire experience. Lastly, they have a great fleet of cars to choose from!
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June 2023 by Sierra Day
I had an amazing experience at this dealership. I just purchased a 2020 C300 and I couldn’t be happier with it. The car had came in that day and I had to leave town the next day. I want to thank Jeremy, Cliff, Amanda, and TJ for their attentiveness and for the quick turn around from start to finish. It is much appreciated and the professionalism was great!
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June 2023 by victoria boyer
Another great experience. The staff is always friendly, knowledgeable, and attentive to my needs.The buying process was smooth and hassle-free, and they provided excellent customer service throughout. I highly recommend this dealership for anyone in search of a new or used car.So happy with my perfect Mercedes AMG!!!Thanks to Jeremy and Amanda for the assistance!