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April 2023 by Michael T.
Was leaving and they were locking the one entrance as I was like 8 feet from the door I got little kids we me and they say sir you will have to go out the other entrance which isn't that nearby, but I am shocked they wouldn't have the customer service skill to just let me through and then lock the door but they went out of way to not do that. Lazy and no concern for the customer.
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November 2021 by Deah B.
The lines, both inside and outside are terrible. Pack a lunch. The pharmacy is under staffed. Management can do better. Try to call ahead to make sure your script is ready. I confirmed yesterday for a refill via text. I waited in line and it is not ready, another 30 minutes. Unfortunately I'm on my way to work. I left home early to make the stop.
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October 2020 by Elizabeth M.
Went in today with no mask because I have chronic anxiety and major depression disorder so wearing one I sometimes get panic attacks and can't breath because I feel like I'm suffocating. I was told I had to leave the store and that they won't even let me check out because I didn't have a mask and all I wanted was a chicken breast so I could eat lunch. They have forever lost my business since they have no respect for people with illnesses that are uncontrollable. I'm ashamed and will never be shopping here ever again. Terrible place.
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October 2020 by Elizabeth Meliher
Went in today with no mask because I have chronic anxiety and major depression disorder so wearing one I sometimes get panic attacks and can’t breath because I feel like I’m suffocating. I was told I had to leave the store and that they won’t even let me check out because I didn’t have a mask and all I wanted was a chicken breast so I could eat lunch. They have forever lost my business since they have no respect for people with illnesses that are uncontrollable. I’m ashamed and will never be shopping here ever again. Terrible place.
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July 2020 by Half Pint
I love the friendly service and sales they have. when I needed help they were so quick to get somebody to help me and the young man even loaded my groceries up for me. I tried to tip him but he refused
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June 2020 by LouAnne Guerra
fresh food, nice staff, convenient. Logical substitutes with curbside pick up.
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February 2020 by Olenka Uzarski
I came to Giant Eagle in Washington Pa. I have a 5 month baby. There was no carts anywhere in the building for holding baby car seats. I asked a manager at the store if they had any. The manager told me If there any they should be in the lobby if not then they are somewhere. So I went out side and started to look around the parking lot to find one. While I’m caring my son in the car seat. The best resolution for the manner should have been him saying let me find you one. Or at least have more then one in the building. Will not shop here again
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January 2020 by Brandon Toland
Horrible customer service and management!
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November 2019 by Melissa Newsome-Gowdy
Very clean store. Giant Eagle has just about all I need. Would love to see the ageing meat cabinet in the Greensburg location.
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October 2019 by Barbara H.
This company is HUGE and as a result, you pay. The only good deal in Giant Eagle is an item on sale. Example: Bertolli Butternut Squash Ravioli one bag $8.99 Same exact bag at Target $ 6.99 and they are still making money. People think the gas perks or money back is so nice. NOT They are making unbelievable profits. If you have the money to waste for the sake of going to a " prettier " grocery, then have at it !
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October 2019 by Sue M.
We have several locations closer to home, but stopped in for a few things since we were in the area. We were directed to the wrong aisle for one of the items we wanted and had to go searching for it ourselves. I thought the selection was rather small given the overall size of the store. Then, on a Friday at around 6, when you would think there's a lot of people picking up groceries for the weekend, there are only 2 cashiers open. I hate to do it, but felt basically forced to use the self serve. Standing a long time in line is uncomfortable for me as I have a disability and it was the last stop on a long day. I'm not impressed, and I want to be, as it seems like it could be a very nice store and I'm in the area frequently.
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May 2019 by Amanda Gibson
Working there since 2011 at hot foods department In the hot foods is really good
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February 2019 by Chris Chadwick
You guys got j*** employees, when I say hello and get a negative attitude? Doesn't make the shopping experience pleasant
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January 2019 by Karen Walker Gillingham
The cake I got for my Grandson's 1st Birthday was terrible looking I will Never buy one again! Why would you cram writing on top of the picture when you have plenty of space ? looks awful
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November 2017 by Paul M.
Worse pharmacy in the area. Long waits. Never have my medicine or my daughters meds filled. No one working there has their head on right. Thought my daughter was a dog??! Told me that I can't pick up medicine with out talking to the doctor even though I did.