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March 2024 by Melissa McVicker
Iv been going to Banfield for years. They have taken care of my dogs and cats. My baby Angel who crossed the rainbow Bridge had cancer and seizures. From operations to medication and care (Highly recommend Dr. Richardson) they are great. From the front desk check in on. Never had a problem.
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March 2024 by Beverly Riggs
I Love our Banfield Hospital! Everyone is so polite, thorough, patient, very helpful to new pet owners like myself. The health plan they offer works great with my budget too! I think you'll be very satisfied if you decide to choose them! My fur babies always gets excited when she realizes where she is!!! I'd say that's a too is a plus!
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February 2024 by Khandi Crandal
They took great care of my Koko and sweet my mind at ease while she was in for her spay. Love Chett and his great attitude as well as the ladies who were so kind to both my baby and me!
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February 2024 by Lauren Berlin
This is the second time I’ve taken Marley to this location and they are so helpful for any of my needs. Today Ashley helped me understand the process of what she was doing and helped make it as much as a comfortable experience as she could for Marley and I. Thanks Ashley!!
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February 2024 by gary jones
Seems fast and efficient. Treats customers and pets with care in my experience..
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December 2023 by Danielle Higgins
Every time I have visited the vet has been extremely helpful, there was one instance where a tech wasn't very knowledgeable and mishandled my puppy but I haven't seen her at any other visit! Everyone else there has been amazing! I have a 5 pound pomeranian, her care is extremely important to me and they love her there!
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November 2023 by abby thrash
I totally recommend this Banfield. They were able to get my pup in quickly and the staff were all super friendly and nice. The entire experience was smooth and my pup received great care! We will be back!!
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October 2023 by Ashtyn Jones
It's a vet, but it's a franchise vet. So they are UNNECESSARILY expensive. Don't be boujee, go to a barn vet. 100% better. Nice staff though, and some if the bests vets and techs I've met. Just not worth the money.
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September 2023 by Jenny Hickman
This is the first review I've ever written; so please, bear with me. We adopted a stray cat after he followed us home during a night walk. He looked young, malnourished, and frightened. We took care of him as best as we could through the night. The following morning, I frantically called vets in my area for him to be seen. After calling around, I was forced to look for places 30+ miles away. I finally found this place, and they offered to see him later the same day. I explained the situation to the very wonderful receptionist, booked the appointment, and I breathed a sigh of relief. However, during the visit, they did not check ANYTHING! After a quick "exam," they said he was perfectly healthy. My boyfriend said, "but, what about the spot on his tail?" Confused, they left to 're-check' him and found the silver dollar sized abscess on his tail. He was a stray cat, but they did no blood work. When asked if they were going to do blood work, the vet said, "oh, good idea," but did not do it. We also brought a stool sample to check for worms, but nothing was said about it. They swore he had no fleas (a quick check at home later that evening confirmed he did). So, needless to say, I now have to make another appointment with another vet to ensure he is going to receive better care. Don't waste your time. Since this all happened yesterday and today, I am still quite upset and worried about him. I am praying they did not miss anything that is serious.
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August 2023 by Jessalyn Champignon
My pup had an urgent care situation (that didn't warrant a trip to emergency vet) & this Banfield was the ONLY vet I could get to see him right away. I traveled 30 miles to them, and they were WONDERFUL. Highly recommended!!!
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August 2023 by Danny Dillon
I’ve been going back and forth to my vet at school for months trying to figure out my cat’s health issues. In a 30 minute visit, the staff at Banfield was able to figure everything out and give me an excellent plan of action for taking care of my cat! The staff is incredibly kind, helpful, and knowledgeable and I’m so grateful that they were able to help me and my cat out!
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August 2023 by Karinna Horner
Fast and friendly associates, they will give you honest answers and help out with any questions or concerns you may have. Our pup have social anxiety and they are extremely patient with us and never gets frustrated.
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June 2023 by Sarah G.
I have been going here a few months ago as I am a new puppy owner. I love it here- the staff and all the vets are fantastic. They are knowledgeable and so kind to work with your schedule. The puppy plan plus / puppy plan they offer is AMAZING. so worth it!!! I highly recommend. Gunnar is one happy healthy pup thanks to banfield washington!
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June 2023 by Tiffany Brattina
The staff and vets are always caring and understanding of emergent situations with pets. We have been taking our cats to this location for 4 years. Today, with a sense of compassion that I haven't seen from other vet offices, we said good bye to one of our cats. We were taken straight back to a readied room and given as much time as we needed to say good bye. The techs were all on point and they were not afraid to share in the sadness as they had also come to love my girl over the years we have been bringing our pets to the location. Dr. Richardson personally administered the drugs that let our sweet girl rest which I really appreciated given how busy a day it was. Thank you for making a really rough day just that little bit easier.
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June 2023 by Brandon Cleary
Staff is wonderful. However; they need to get a new system down at this location. They overbook and you end up waiting more than your pet is seen. Very hard to get ahold of anybody to check in on the status of your pet. Staff is great, but the communication and the way they overbook their appointments is super frustrating.