Walgreens, a well-known pharmacy and retail chain, has received mixed reviews from its customers. While some customers have had positive experiences, others have faced challenges with the pharmacy services and staff. The store is generally described as clean, and the associates at the front are friendly, helpful, and professional. The pharmacy staff is also commended for their patience and professionalism, even when dealing with long lines and rude customers. Customers acknowledge that the pharmacy staff are often the messengers for the insurance companies and should not be blamed for the frustrations caused by the insurance policies. However, some customers have had less than satisfactory experiences with the pharmacy. One customer expressed frustration over the pharmacy's lunch break schedule, which resulted in a delay in filling a prescription. The customer felt that the staff were unprofessional in their interactions upon the customer's return to pick up the prescription. Another customer had a positive experience with a staff member named Kelly, who handled a pricing discrepancy in a professional and apologetic manner. This customer was impressed by Kelly's handling of the situation and plans to return to the store. Overall, Walgreens is a reliable and generally well-regarded store, with a team of friendly and professional associates. While there may be occasional challenges with the pharmacy services, the store's commitment to customer service is evident in the positive experiences shared by many customers.
Never had any real issues with shopping there, But their pharmacy sure does suck, and that's why I transferred my prescriptions to CVS again.
December 2023
Never had any real issues with shopping there, But their pharmacy sure does suck, and that's why I transferred my prescriptions to CVS again.
October 2023
This has been my go to store for many years. They are very dependable, friendly, and go that extra mile for you when needed. My only wish is that it would be perfect if this store was open 24/ 7. But I realize they can't all be open all the time. But kudos to this team.