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May 2024 by Dev
The staff at this location are super helpful. A staff member really helped me out with how I can get my accounts consolidated as because of petco corporate they made 2 accounts for me when I have only made one myself. She gave me all the info and was very patient.
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April 2024 by Ashley Beegs
Great store and the best staff. I’m here way too much due to having 6 fish tanks and 3 dogs, and it’s always a pleasant experience. Everyone is super kind and knowledgeable, the place is huge and always has what I need. Being signed up for their premier program really pays itself off too
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March 2024 by Laura Day
The training staff were so friendly and helpful. They really love dogs and it shows. They were helpful in finding my dog a harness that has helped tremendously in his walks.
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March 2024 by Harry chess
Had what I wanted.
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March 2024 by Ali Dono
Zero consistency. I went to this store due to a recent change with a pet and the need of changing to a prescription food. The first time I went in was because I was running errands so I popped in to see if they carried the food. I asked what I needed to do to purchase the food with a script. I mentioned I had a script from my vet in an email on my phone, but not printed out yet. The girl at the counter was super helpful stating a manager could simply review it and approve the purchase so I decided to purchase some food since I was already there. But the next time I went back a different girl said I needed a bar code on the script. I explained my last experience and she said she couldn't sell me the food. I asked for a manager, who refused to come out and speak with me and the girl repeated that she couldn't sell me even one can. I left empty handed. Clearly the policy is either inconsistent or the second time I went, the manager was just lazy and refused to help me. Either way, I'll never buy anything from there again (or online). Petco has lost my business and I'll be happy to spread their poor customer service to anyone I know.
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March 2024 by Marlene Douglas
This was the best experience I've had in a very long time. Jasmine did a terrific job. She even managed to cut the fur around her toes. She was very careful and concerned about our furchild's fears and handled Nikki with awesome care.
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January 2024 by Kelly Simmons
I took my dog to dog training to prepare for the CGC test. My dog has previous experience in dog training. Our trainer Lindsay is absolutely the best! We took the 6 week course to prepare for the test . She was very knowledgeable in the material. Her suggestions and corrections help out a lot. Her experience with all types of dogs is phenomenal. I would highly recommend the dog training at Petco and I would also recommend Lindsey as well she will exceed your expectations.
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January 2024 by David Kelly
Friendly greeting. Hard working associate. Marking the aquatic environments attractive.Every employee that passed engaged with a greeting and a smile.
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December 2023 by Ilyas Kopf
Очень хороший зоомагазин, есть абсолютно все что нужно для вашего питомца, начиная от еды и игрушек заканчивая дрессировкой, чисткой и ветеринариейКатегорически рекомендую, именно в этом Петко есть нужный мне корм для кота.Персонал очень хороший всегда помогают по требованию, не назойливыеМинус одна звезда из-за запаха....A very good pet store, there is absolutely everything you need for your pet, from food and toys to training, cleaning and veterinary medicineI strongly recommend it, this Petco has the cat food I need.The staff is very nice, they always help when required, not intrusive.Minus one star because of the smell.
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December 2023 by Horatio Moltasanti
#TheBest #Petco-Warrington I would like to thank Dylan for the 100 EXCELLENT support he provided during my recent visit to get my dogs groomed. Dylan's passion for the profession, subject matter expertise with dogs and overall SUPERIOR CUSTOMER SERVICE was on full display and I HIGHLY RECOMMEND as it is unlike the usual Petco experience. #REAL TALK. Dylan's skills and expertise was on full display. He was very knowledgeable and more importantly, he made sure that my experience was a good one. That is a skillset that can't be taught... either you got it or you don't and Dylan got it. Thank you Dylan and I wish you overflowing blessings with your newborn son. He is blessed to have a great father. Happy Holidays. Peace Be.
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December 2023 by Ivan G
I interacted mainly with the fish department manager. The lady is amazing, clearly loves her job and animals and is a wealth of knowledge. Recently transferred to this store. Such a great asset. It’s people like her that make your business great! Also, thank you Cory for allowing me to donate my fish and rehoming them also a great guy! Life savers!
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December 2023 by Mariah Drenth-Cormick
The front of this building is deceiving. It makes it look like a small store, but this place is HUGE. It goes way back. It has such a variety of cool reptiles and amphibians...birds and furry things... way better offerings compared to the other local pet stores. The staff are very nice and full of relevant information. Go check them out... head towards the back to see some cute reptiles.
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December 2023 by Jennifer Turley
The staff was amazing! It was my first time here. My dog was attacked by another dog and they could not have been nicer to my dog and myself. I would highly recommend them.
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October 2023 by Gabriel Baxter
While picking up we noticed there was only one employee on the store floor unloading pallets and helping customers. Definitely looked like y’all are trying to save money and not staff stores properly. The employee was friendly but clearly under helped
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September 2023 by Pauline S
I thought this store was one of the best and cleanest with their aquariums, but when I went there a few days ago there were multiple deceased fish and dirt in multiple aquariums. I couldn’t trust myself to buy a fish there based on the other dead fish…. The staff there is very kind however.
