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January 2024 by Edward Haverkamp
Did not go to auto zoneI went to Mavis tire.
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December 2023 by Eugene Mamrol
My 2012 Honda CRV "idiot" light came on 6 weeks ago. Stopped into Autozone and the mechanic at the desk checked out the problem free of charge.
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December 2023 by Ray Griffen
This store is an absolute disgrace. The associates know nothing about cars and their costumer service is deplorable. Don’t believe me, just call and ask them for a random part outside of an oil or air filter you’re guaranteed to get the wrong part and an attitude. I asked for (8) auto lite #3926 spark plugs for a small block chevy, you would have thought I asked them for part on a spaceship. You pull up to the store and all of the parking spots with the exception of the handicap spots are taken by either Mavis Tire employees or cars they’re working on. Walk in the store, you’re not greeted, they’re on their personal phones and god for bid if they would have to do their job and ask you if you needed help. The last time I was in there, my son and I walked around for 15 minutes looking for header wrap. The associate sat on his phone and never said a word (mind you we’re the only ones in the store). Then he rings us out as if we were interrupting his day. Then I had to ask him for a bag which was a struggle. This has been going on for the last year or so at the Warrington store. If you need anything other than waxes or tire shine I highly suggest you get your parts at Walmart, the guy stocking the produce probably knows more about cars and will be friendlier.
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December 2023 by Cynthia Loram
I Needed help putting air in my tires. Fahriddin Saw i did not know how to do it myself . He was kind enough to step in and help me . I am so Thankful
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August 2023 by Holly Grillo
Great service. Staff went above and beyond to help me.
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July 2023 by Daler Naimanov
I recently had the pleasure of visiting AutoZone during a heavy rainstorm, and I must say, their service exceeded my expectations. The exemplary assistance I received from a young employee left me thoroughly impressed. What truly amazed me was his unwavering dedication and willingness to help, even in the pouring rain. He volunteered to install a new battery for me, ensuring that I didn't have to go through the hassle of dealing with it myself. Despite the challenging weather conditions, he remained professional and showed exceptional knowledge and skill throughout the process. His ability to multitask while staying calm and composed under the pouring rain was truly commendable.
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June 2023 by Pam Bojangles
Seems like they had a good assortment of stuff inside, but I came in for antifreeze. They surprisingly only carry one brand and did not have the kind that goes in my car. So I bought it somewhere else. The gentleman I spoke with was sympathetic and we had a nice conversation however no sale was made there today.
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June 2023 by Austin King
Just experienced the WORST customer service I’ve had at any store in years. Yes, years. There was an employee today (looked very young, maybe a teen) who was glued to his cell phone. I asked him if he could please help me look up the serial number of the oil filter. He searched it, pulled up many different filters. I myself was able to figure out which one. It said there were 4 in stock, I looked, did not see it on the shelf. I asked for assistance and he said “the system is messed up a lot. If it’s not there it’s not there”. I then asked if he could double check to see if it could be in stock and to help me find it. He rolled his eyes, looked back his phone, continued texting, and said in a very nasty tone, “listen, if it’s not there it’s not there”. This is very very disappointing. I did notice a sign on the door saying they were now hiring 16 and 17 year olds. Some teens like to work, but this individual was absolutely awful, and again GLUED to his cell phone. Give some other kid an opportunity to work there, not the ones who just don’t care. Unbelievable and unacceptable
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May 2023 by Eric Richards
Not sure if the pther reviews are fake or what? The staff typically wont move out if their chairs, have absolutely zero knowledhe about cars, and try to upsell you for bs reasons, even when there are legit reasons, but they arent knowledgeable enough to know them. Prices are high, but if you need something immediately I guess you expect to pay more. For oil purchases, go across street to Walmart, 6.99 for same quart of oil they charge $10.99 for.
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May 2023 by Joey Battaglia
I had a terrible customer service experience here trying to find something I’ve never bought for my car. One of the employees was extremely rude. Will never be coming back here again
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April 2023 by M. R.
Courteous, efficient and knowledgeable staff. They assisted me promptly and the cashier was very polite. It's always a good feeling to have a trustworthy place to go especially when it comes to your CAR maintenance.
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March 2023 by Anis Kharroubi
Sheria the manager, and her team were amazing and very knowledgeable about all my requests. I will definitely choose them for all my automotive needs. Thank you so much guys.
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February 2023 by Ken Somko
Customer service here is always top notch, Elvis and George always make the visit as easy as possible and are very knowledgeable about their products
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January 2023 by Daniel Yerkes
Saw a oil filter and oil deal. It was get 5 quarts or oil and a filter for 39.99. when I was rung up the sales person refused to honor and admit a sale existed.
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January 2023 by Valerie Higgins
Vince helped me out this morning when my car's oil was very low. Great service and a very nice man - really appreciate the help he provided---highly recommend this store!
