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“I recently switched to Citadel Credit Union for my banking needs after being fed up with a big name bank. I opened my account online, which quick and easy. My debit card didn't arrive in the alotted time frame, so I went to the credit union and one was created for me quickly, on the spot. Since opening my account, it's been nothing but blue skies. I've had no issues. I love their mobile app. I can take care of almost everything I need with it.I read the other reviews before posting this. While some reported bad experiences, I think it speaks volumes that the credit union posted a friendly response addressing each issue and offering to help rectify those issues.Personally, I couldn't be happier with Citadel Credit Union.”
“I’m always greeted by a friendly person offering to help. I really like the individual kiosks where I can choose to withdraw any denomination I want. It’s a very quick process.”
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“Came by to open an account. Joe helped me out, very nice guy, simple and easy. Joe answered all questions and made it feel more personal than usual “big bank” appointments.”