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February 2024 by Fran K.
This store is convenient for me & the staff are very friendly.. but unfortunately I have 2 complaints .. people come there in packs of 4-5 adults and please dear God get rid of the sample carts.. they create the worst traffic jams in areas that are already tight to navigate.. some of these shoppers act like the will die of starvation if they don't get to those samples asap.. it's so annoying
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October 2023 by Deirdre C.
I like the stores, products and selection. I loved that they recently opened one near my office. Staff is always helpful. I don't like that they don't allow two people that don't live together to be on a membership. You have to have the same address. It isn't worth it for me as I live alone and don't need many things in bulk. I hope one day they change that policy. So for now I'll go when I can, on a weekend, with my boyfriend. I do love their rotisserie chicken!
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October 2023 by Joseph D.
Optical Department I had a problem with my eye glass prescription. Todd, in the optical department, took care of it efficiently and expeditiously. I highly recommend him!
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September 2023 by Dwight T.
Awesome place to get all your items of need. Friendly service. Awesome people. Go to this place.
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July 2023 by Ron D.
Costco is the warehouse store with something for everyone. Launched a few years ago in Warminster, this location has gained tremendous popularity. It's parking lot is now always busy, with a constant turnover of spaces and carts. Inside, the service people-- although not abundant-- are always helpful and knowledgeable. Returns are quick, and adjustments, when needed, seem fair for the consumer. Quality new food items are often test marketed for limited times, so be sure to stock up if you find something you really like. Samples are available for those products being introduced, and are unlimited for the numerous "grazers" in the crowd.
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June 2023 by G M.
Decent prices for bulk purchases, limited selection, some food is expired/spoiled, slow checkouts, poor customer service. Not even worth the $60 membership fee. Three stars is too high and given only for the convenient location.
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March 2023 by Sopha K.
This Costco not allowed me to used my husband membership card for shopping . I went other Costco they not strict like that . I come here for spending money not stolen your stuff . U know what she told me ( u married to him is not mean u can used his card) so ridiculous I been use my husband card his credit card for long time it's first time have people telling me like that she make me hate this Costco . In Bj they not strict like that when I busy my husband can took my membership card to shopping sometimes I gives to my friends for shopping too they don't care who shopping.
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November 2022 by Vivian P.
I love Costco. The quality and value of their products are fantastic and it is my place of choice to buy anything.
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October 2022 by Simon T.
It's a Costco, and if you don't know about Costco by now please look elsewhere to learn more. This review is specific to the warminster, pa store.Again I'll say it's a Costco so there's a lot to like. BUT I've about had it with this location. First of all, they have rows of shelves perpendicular to the check out lines so there's not enough room for people to properly queue up at a register. The lines at the registers have to go to either side of the perpendicular row of shelves, and those two lines sometimes go most of the way to the back of the store. This consistently causes two problems: (1) people still shopping need to cross through the lines of people queuing for checkout. This hardly goes well and causes problems for everyone. And (2) because there are two long lines that fan out to (usually) more than two checkout registers I've seen arguments break out as people might not be aware there are two lines, and/or they just feel entitled to a certain register line and are willing to argue or fight for it. I've seen this a number of times and was even confronted once (thankfully that time an employee intervened in my defense). To make matters worse, lately an employee hovers in the checkout area, but instead of being helpful they try to upsell you to a more expensive membership. I think greed had them put in too many perpendicular isles so close to the registers, and now more greed layers more annoyance on top of the bad logistics.Normally the shopping carts are put in the vestibule for shoppers to grab on their way in. Now the vestibule is full of plants so they filled the sidewalks with the shopping carts. So what? Well with the sidewalks now full of carts people need to walk in traffic to get to the store entrance. I just watched an elderly couple come within inches of being hit by someone who was looking to the side to find a parking spot rather than looking for pedestrians forced to walk in traffic. Sure, that's an isolated incident but it happens frequently. I heard a man complain to an employee that he was almost hit because the parking lot is now very dangerous and the employee was nonchalant in replying that they only do this for seasonal things when they need the space. So more greed puts customers at risk, and the survivors get to fight the checkout lines while navigating the store, then fight each other while trying to check out, then hopefully make it safely to their car without getting hit.At its heart, it's a Costco, but this particular one is grossly mismanaged putting sales over customer safety and experience.
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June 2022 by natalie s.
Always shopped at the store and was Ok with it until this Saturday. I had unpleasant experience in both optical and tire departments . In optical I was told that my prescription was wrote incorrectly, upon checking with my doctor, turned out that Costco sales person didn't read the prescription correctly. Tire department wanted to change me $200 for the tire which should have been covered by Costco "great warranty ". According to the mechanic , the tire was repaired 2 times.
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June 2022 by Brandon M.
Employees were not helpful especially when I was from out of town and saying they cannot help me due to that reason. I had better service from HQ and had issue resolved over the phone!
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January 2022 by Rich R.
Lack of staff to assist people in the aisles... had to call the store to speak to an administrator and even she didn't know where it was that I was asking for Sunkist Raisins and Pollo Ricotta. Then she came back to the phone and started saying by the freezers....I could find either so I went up to the front and asked a worker working self checkout and he said the end of aisle 301. Guess what not there. My legs are numb from all the walking around the store that if workers were on the floor my questions could be answered and I would have left an hour ago....so very sad
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January 2022 by Cathy W.
Always love shopping at Costco. Many variety and selections. You gotta arrange at least an hr+ of time in here. Mask is mandated in here.
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November 2021 by Noreen S.
All Costco stores are great places but this one is my favorite, as the people who work there are wonderful. The prices are fabulous and you see things in Costco that you don't see in other places. Right now their selection of gourmet foods for parties or Christmas gifts is outstanding, and includes a great selection of Belgian chocolates at great prices! And don't pass on the salads, homemade breads and muffins, and rotisserie chickens!
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November 2021 by Henry T.
Costco in general is cool . But the area where you buy hot food needs MAJOR help. Guy taking the order couldn't even tell me how long it takes for my churros to be done . He said 5 mins and I had to wait 35 mins . He had the audacity to say if I don't like it I can get my refund but I still had to go through bull ish hoops ! Stupid ! Should be considerate of others people time