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November 2022 by Alfredo B.
I made a online order and paid 2 day shipping because it was urgent since 11/16/2022 and i have not recevied any tracking information, a email response or a call from ther costumer service.
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September 2020 by Dan Harley
closed out of business unfortunately
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March 2020 by Justin Rose
I placed an order for light bulbs that were needed for my business. After weeks with no response, I e-mailed them to get an ETA on my order. Only then was I advised that the item was on backorder and it would be a few more weeks. We waited a few more weeks and are now at more than 60 days since the order was placed and they canceled my order and will not fulfill it. I'd find another supplier and would not recommend this business. Looks like they have quite a few other 1 star reviews also, should have looked at their reviews before trusting they'd fulfill the order on time, or at all.
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April 2019 by Laurel Whitmire
Huge restocking fee! Better be sure what you want. The size of the fixture didn't work for me and I'm eating 35% restocking and shipping it back. Next time, I'll buy local.
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April 2019 by Aracelys Armelo
Received my 2 pendant lights on 04/06/17 for my kitchen and sent them an email stating that I needed to return them. I was informed that there is a 35% restocking fee. That is a very high restocking fee!!!!! Spent $400 on the two lamps, which included shipping fee of $25.00 and now I have to pay over $100 restocking fee, and additional shipping fees, AND wait another week to ship the merchandise back; as they need to provide me with a RMA (Return Material Authorization) form. BUYER BEWARE OF THEIR RETURN POLICY.
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March 2019 by Enrico Noverati
There is no Westway
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March 2019 by William Gilley
Poor Customer Service.. all they offered was to cancel my order after I ordered what was in the picture. There was no description of what tools were in bundle. So of course you go off picture. Suggestion would be to fix the website and have accurate information and offer more than just canceling a order when it was your mistake
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December 2018 by Stew Stewart
Dean #1place for electrical supply these people treat u like family
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April 2017 by Lois M. Verbrugge
Westway was terrific in solving a problem. I hunted for an uncommon bulb, and only two sources with in-stock were found (others indicated discontinued). One was Westway and I ordered. The bulbs (Westinghouse) were poor quality cf. prior ones, almost knockoffs. Westway found the original bulbs, they arrived and are fine Everything worked out because Westway pitched in and helped greatly. Thank you, Westway!.
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April 2017 by Cahit Coruh
I gave 5-star rating for my first experience with Westway Electric Supply. Good prices and excellent service. I sent an e-mail to learn about delivery date of the packages that were going to be shipped directly from manufacturer. Very speedy service and help I got from Kathleen put Westway Electric Supply at the top of list for my electric related purchases. Thanks to Westway Electric Supply and especially my thanks to Kathleen.
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April 2017 by Stephen Humphrey
I am very satisfied with my dealing with Westway Electric. Long story short, I replaced a few toggle switches with automatic timer switches that were located in multi gang boxes. When I went to replace the wall plate to accommodate the new timers, I could not find the required matching ones anywhere. After scouring the internet for the brand/model I needed I found Westway, who despite it being such a small order (three wallplates) kept me up to date on the status of my order and got it to me much quicker than I expected. I will definitely go back to them again next time the need arises!
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April 2017 by Daniel Altabef
I placed a pretty big order for Zwave switches from Westway. Anthony was my contact.
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January 2017 by Lois M. Verbrugge
Westway was terrific in solving a problem. I hunted for an uncommon bulb, and only two sources with in-stock were found (others indicated discontinued). One was Westway and I ordered. The bulbs (Westinghouse) were poor quality cf. prior ones, almost knockoffs. Westway found the original bulbs, they arrived and are fine Everything worked out because Westway pitched in and helped greatly. Thank you, Westway!
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April 2016 by Kevin Freeman
Westway Electric is the go-to place for the absolute best in supply and service for contractors and individuals. Tony and his team's knowledge and customer service are unmatched in the Greater Philadelphia area. I wouldn't go anywhere else for electrical supply.
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February 2016 by Julianne J.
I have purchased various forms of lights, dimmers and under cabinet lights for my home from Westway at a great price and great service! The owner has also helped my family purchase the proper light supplies at great prices. The employees are always pleasant and helpful when I go there or stop in as well.
