Rite Aid is a well-known pharmacy and drug store chain that offers a wide range of health and wellness products, photo printing services, and savings through its rewards program. Customers appreciate the store's cleanliness, organization, and friendly employees, which make shopping convenient and pleasant. Many note that the store is kept very clean and orderly, thanks to hardworking staff members who ensure shelves are well-stocked. Pharmacists and staff are often described as helpful, knowledgeable, and calm, even during busy times when the store is crowded and understaffed. Longtime customers mention feeling at home, with some recalling their experiences since the 1990s, highlighting the store’s consistent product selection and welcoming atmosphere. However, there are some concerns about staff being overwhelmed and moments of unprofessional behavior from a few employees, which has led some customers to switch to other pharmacies. Overall, Rite Aid aims to improve community health and wellness by providing engaging experiences, quality products, and trusted advice, making it a go-to choice for everyday health needs.