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December 2023 by Craig Gowdey
Great service! They were very competitive on rates and combined with additional features Allstate was an easy decision. Monica and her office was easy to deal with. I was able to discuss other bids and have Monica explain what the differences were in a straightforward way, not denigrating the competition just being clear about differences.
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July 2023 by Joyce Daniels
Our experience with Monica and Deb. Were absolutely amazing Deb took her time and helped us take the old truck off and added the new. She went over all of our coverage and prices with coverage we needed to add and didn’t already have. Highly recommend this office. Goes above and beyond to help!
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May 2023 by Ed Penrose II
I was in a car accident while i was with allstate insurance company. I was driving for lyft the night of my accident. After suffering a concussion during the accident, I couldn’t remember if I logged out of lyft or not when the accident occurred. After sharing that information with the allstate agent (that called me about the accident) she hung up on me and rejected all of my claims. After months of harassment from the bank about my car. the bank was the one to find out that i in fact did log out of the lyft system before my accident. They eventually took care of everything but not before experiencing horrible customer service and i will never use allstate insurance again
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August 2022 by Bronson Lamplugh
Before Monica was with Allstate, Monica sold me my first home. Besides worrying about making the sale Monica showed me many homes. Very thorough and patient with us while we chose our home. Amazing care and concern for our needs and wants.We had a child and we looked to find Monica to help us find a new home. Unknowing to our family Monica had moved on to Allstate. Happy to see us again she called her friend. Told him to help us like it was herself. The agent that help us found a house. Helped us like he has known us since childhood.Once settled in Monica like before got right to work. Years later Stormy weather pumbled our home. Herself and her staff worked diligently to help us with our needs. If only the world could see her thoughtfulness and concerning needs of her customers. One day she could be CEO of Allstate, A kind message to Allstate corporate we need more agents Like Monica Perkins that is not just there for a paycheck. You can tell in her voice and expressions that she has your attention and with sincerity.
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March 2022 by denise m wilson
The agent was knowledgeable, courteous & professional. My issues/concerns were effectively handled in a timely manner. I am very satisfied with the service I received.
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December 2021 by Stephanie Lex
I have been with Monica Perkins: Allstate Insurance Agency for 5 years now. I am very pleased with the customer service that I receive. Anytime I have a question, The Perkins Agency is quick to respond. If I need to make an adjustment to coverage they always go over my options to help me make the best decision for my current situation. I like the personal touches I receive with Monica. If you are looking for a great agency, with great customer service and competitive pricing, Monica Perkins: Allstate Insurance Agency is your answer.
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December 2021 by Catherine Darcangelo
Best agency Ive dealt with. Monica is always helpful and knowledgeable. She will get the best coverage possible at the best rate. Always professional and honest. My family has rental, car ins and life ins through Monica. Will always recommend her agency.
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December 2021 by ATB
Had renters insurance for 6 years. Emailed to see what I had to do to cancel or transfer since I’m moving. Never got a response. Called in to what I thought was Monica Perkins office and had to deal with an automated dialing system that transferred me to a call center then transferred me to her office. If I have to jump through hoops to talk to someone might as well set my policy up through the call center and skip the little agency’s. Why have an agency if you can’t get personalized service. Due to the lack in customer service and Monica thinking it was ok to call me honey and speak over me I decided to cancel my service and go elsewhere. Prices are the same or better if you do your research. The only thing this agency was good for was calling and harassing me to add on other services to my policy until I told them to stop harassing me, I know the products they offer and if I wanted to add something on I would. After informing Monica I wanted to cancel my policy I received a bill for December. Called in again to inquire about it because I was confused why I received a December bill and whoever I spoke with was no help either. She wanted to sell me products and services until I told her I didn’t want anything to do with Allstate anymore. Asked to speak to Monica since she was the person I originally spoke to and didn’t want to repeat myself and was told she wasn’t available. Supposedly they’re system is not sophisticated enough to enter a future cancellation. If you must do business with Allstate you might as well just call their customer call center, you might even get better service. I recommend looking into other companies.
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December 2021 by Captain Maiden
Before Monica was with Allstate, Monica sold me my first home. Besides worrying about making the sale Monica showed me many homes. Very thorough and patient with us while we chose our home. Amazing care and concern for our needs and wants.We had a child and we looked to find Monica to help us find a new home. Unknowing to our family Monica had moved on to Allstate. Happy to see us again she called her friend. Told him to help us like it was herself. The agent that help us found a house. Helped us like he has known us since childhood.Once settled in Monica like before got right to work. Years later Stormy weather pumbled our home. Herself and her staff worked diligently to help us with our needs. If only the world could see her thoughtfulness and concerning needs of her customers. One day she could be CEO of Allstate, A kind message to Allstate corporate we need more agents Like Monica Perkins that is not just there for a paycheck. You can tell in her voice and expressions that she has your attention and with sincerity.
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December 2021 by C S
The Perkins Insurance Agency has provided me with excellent insurance coverage over a number of years. I have coverage for my car, home, and an outstanding policies offer me both competitive rates and the comprehensive liability coverage that I need. When visiting office everyone is pleasant and helpful. I would recommend Monica and the Perkins Insurance Agency to anyone who needs insurance coverage and an Agent that they can trust.
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December 2021 by Raymond Hennagir
Just signed up with Allstate for home and auto insurance. From the moment Monica answered the phone she was very professional and sweet to talk to. She got me a great deal on insurance for 2 vehicles and for my new home. I am very impressed with Monicas customer service and am happy i choose Allstate.
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December 2021 by Donna English
Monica Perkins has been extremely professional, personable and quick to answer any and all questions or concerns that I may have. This agency has been there for me even through the difficult times of Covid, if I leave a message I receive a response within reasonable time. This agency has went above and beyond for the community by helping different non profit organizations as well. I would definitely recommend this agency for all insurance needs.
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December 2021 by Elizabeth O'Brien
Monica has always gone above and beyond to help me. She always makes sure I have great pricing and is professional and nice when doing so. I recommend Allstate in Boothwyn to everyone I know!
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December 2021 by Nadia Tyson
I’ve had Allstate for a few years and it’s been great. I’ve also referred some friends and family to Monica & her team, and they’ve always made me look good. They treat people well, they take the necessary time to educate the clients, and they just provide a phenomenal service that’s hard to find elsewhere. Monica helped to set up my new life insurance policy, and let me tell you, she is the bomb! She was very knowledgeable and answered all of my questions about the various kinds of insurance available and what the differences were, helping me to finally choose the right one for me. I would recommend her to all of my family and friends for any of their insurance needs. We also have our automobile and homeowners' through Monica Perkins Allstate and we're quite happy.Monica’s customer service, professionalism, and knowledge is second to none. She is always there to answer my questions at a moments notice. It is comforting to know that agents like Monica and her team are on your side and looking out for the best plans that fit what you're looking for while providing the most competitive rates around. Whether you are just starting to shop around or ready to make the jump-I highly recommend Monica’s agency! 10/10 all the way around!!!!
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November 2021 by Debra Garrison
Agency is very helpful and I like the personal touches that you receive there. Monica always looks for the best policy and is on top of any changes.
