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“I experienced superior assistance and service for a challenging set of transactions. Big thanks to Sharon, Marie and Samantha. Very pleasant to work with, also.”
“I love this place. I've been banking there for years. They know you by name and spend a lot of time with you reviewing options when it comes to taking out a loan. The credit card rate can't be beat. They've even called me when a payment was late to see if I want to pay it over the phone. You get to speak with real people, not just recordings. We've had several car loans and an equity loan through them. Their rates are very competitive.”
“Customer service was absolutely fantastic. The worker had us in and out in only half and hour. Got so much accomplished in that time! Very good attitude as well”
“If you are looking for a mortgage agent to deal with that will look out for your best interest and never leave you waiting for a response ask for Sally Turek! Truly one of the hardest working people and a pure joy to deal with! After our experience of buying a home I would never consider working with anyone else should I ever need another mortgage!”
Closed
101 W Baltimore Ave, Media
Banks
“My experience with Ocean was simply fantastic! She is super efficient and fast. She has a lovely demeanor, she is cheerful and friendly. She will definitely be my go to associate at Bank of America!! 5 stars plus!”
“The staff at this location is very pleasant and helpful. I went to make a deposit and sign up for online banking. The teller happily handled my transaction, while someone on the desk side took care of my online banking needs with help from the branch manager.”
“Sean, the Branch Manager, epitomizes exceptional leadership and customer service. His dedication to going the extra mile is mirrored by his team, as evidenced when his colleague Patrick seamlessly stepped in to assist with cashier's check verification during Sean's absence. This level of reliability and support is invaluable, and knowing that professionals like Sean and Patrick are at the helm gives me immense confidence in all my banking needs. Their combined efforts truly set Citadel Credit Union apart. Thank YOU”
“I Love the new way TD Bank made it easy and convenient for me to get to the services I need without, all that frustration, and hassel with passwords, accounts, mobile deposit. It helps a whole less time on phone talking with agents/ representative I see the possibilities for that. Thank you TD Bank”
“The staff at this location is very pleasant and helpful. I went to make a deposit and sign up for online banking. The teller happily handled my transaction, while someone on the desk side took care of my online banking needs with help from the branch manager.”
“Brand new building brightly lit with friendly professional tellers who go above and beyond for your banking needs. Excellent at problem solving should you have one. Excellent Customer Service.”
“Sean Stevens was so incredibly helpful and kind helping my elderly mother with her paperwork issues and questions.It’s rare to find someone who is kind and patient and helpful- Thank you so much and please know we are loyal M&T cus- sincere &deepest gratitude”
“I have to give credit to Franklin and their fraud detection. Admittedly, sometimes it seems like overkill when my card gets shut down and I have to call, but they caught someone who was trying to charge $$$$ on my debit card and saved me a lot of hassle and money. I’m thankful for the diligence!”
“We've been with PNC for 3 YEARS now, and we ❤️ ? ? ? it!This particular branch has always been "home" to us. They TRULY understand and appreciate their customers!”
“You really don't want me to share my experience it was the worst in the world I try not to use this SunEast . I go all the way out my way just to go try Chester or Aston the main branch. I went into the branch there was no one there but me to cash for this who were talking to each other, when was the man the other was a lady I'm standing in the handicap with the King waiting for someone to help me, it took every bit of awhile ? for someone to help me. Then to have them say what I wanted could not be done at that Branch---"REALLY" I HAD TO GO TO ALWAYS ASKING TO GET WHAT I NEEDED DONE BECAUSE THEY COULDN'T DO IT THEY CLAIMED THE MACHINE WAS DOWN. I AM LEAVING BECAUSE I AM A SON HE'S FEDERAL CREDIT UNION CUSTOMER FOR WELL OVER 15 YEARS SERIOUSLY.”
“Mortgage team was a pleasant to work with especially Hoa Nguyen he was very professional and kind throughout the process. He got me to closing within 29 days. One bank declined me but wsfs approved me they will get the job done. He deserve 10 stars for doing an excellent job and being super supportive.”
“I love the staff here! Every single person makes me feel like they really care and want to help.Shout out to Rob who went above and beyond twice to help me get documents I needed.”
“Opened up a credit card and since i had other accounts that I forgot my password too the system would not allow me to set up online with new credit card. I chose the help support icon on screen and began talking to Jay Michael a online customer support representative. Listen I now have my online set up and he knew his stuff. Very satisfied I spoke with him.”
“Applied Bank offers a good credit card for those of us with less than stellar credit. Just setup autopay and make sure you make you minimum monthly payments until you see autopay deduct from your checking account for the first time. This company really does try and I really appreciated them being there for me and my family in my time of need. I will suggest that Applied Bank updates their website as it's a bit tricky to navigate and yes I've run into issues making payments as well due to the system that they have in place... That being said, they are try to provide the best service possible to all of their members and I truly believe this. If you run into issues making a payment online, just call them up and make a payment over the phone.”
“I closed my Visa today due to the card being charged for late payments (I considered to be an inactive card, but old accounts were charging to it).The rep could have judged me for owing money on the account and closing the card, but instead made me feel very comfortable with the process. She even made a joke at the end of the transaction (not about the transaction, something else). I appreciated the professionalism and making me feel comfortable.”
11AM - 2PM
4010 Concord Pike, Wilmington
Banks
“Every time I come in it’s a pleasure working with Justin & Emily. There is also another lady but I don’t remember her name :( Not only for my personal bank account but for the company I work for. They’re always super nice and have all the answers for my questions!”
“I just spoke with Tim at the Member Service Center. I am a Senior, and have "issues" with memory. I had lots of questions about my card, my account and fees. Tim was extremely patient, kind and helpful. I appreciated his help very much. Sometimes I feel that the level of Customer Service one receives these days is less than optimal, but - not today! Today I had a wonderful experience in speaking with Tim, and I am grateful for his friendly manner. Tim is a "keeper" ! Thanks, Tim! Kathleen”
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“I have been a member with Sun East for more than 26 years and my father was a member before . Today I visited Sun East Concordville Branch and met with Ash who helped me Immensely to open up a custodial account for my great grandson. Other members of my family also belong to Sun East. They have been very friendly and helpful over the years.”