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November 2023 by Bob Hirtz
A very good experience, the sales team worked with us to select a truck and price. Michael Perry was very personable and did everything he said he would.
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November 2023 by bessie wise
Had to put my Jeep in the shop for having no heat. They kept it for 3 days and put a heating core in. Ended up costing me $1,470.90. They did keep me updated, I had to call them to find out what was going on. No indication on how much the bill would be until they called me to tell me my jeep would be done in 2 hours. Then I found out the price. The part was $200 and the rest was labor. I would never go back to them again.
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November 2023 by Jason Cross
Was lied to through out the four months I was waiting for them to get my truck repaired then after finding out they need another part I had to track it down myself as they were not willing to. And the bad part is when I called all the other dealers they all asked why I was doing it and not them as they should be the ones doing that. Just want to say thanks to Auto Nation in Phoenix Arizona for working harder to get me the part I needed then Tri star motors did especially when I am over a thousand mile away from them. Because of this I will never buy or have my vehicle repaired at tri star motors.
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November 2023 by Carol Hardy
I had a MIL (malfunction indicator light) on my dashboard. I called Candy in the service department who has been my go-to person since I bought my Jeep in 2015. The appointment was quickly scheduled and the result was a spark plug needed replaced. My fear of a major problem was quickly eliminated through the professional and technical experience of Tristar service department. Thank you, Candy for your continued attention to my service needs!
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October 2023 by Robert Schwenk
Everybody was fantastic from the salesman to the service general manager to sales manager to the salesman. Everybody treated you respect, kindness and courteous. I've never experienced that in the dealership before. Thank you so much! Tristar 4. For the wonderful treatment and respect given to me by your staff
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October 2023 by Jennifer DeLeonibus
I mentioned several times the start stop function didn’t work. I was told if I didn’t want to use it do not worry about it. Most recently I was told the battery needed replaced $430 later the start stop function still does not workThey conveniently waited until after the warranty expired
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September 2023 by Melissa Wright
Fast service, awesome staff, very helpful and prompt. Would recommend to anybody for the purchase or service of a vehicle!
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September 2023 by Chad Dolan
Went to the dodge dealership this morning to look at a new truck. The salesman came up and talked for a couple minutes. Said he was going yup grab the key to the truck I was interested in. After waiting for 20 minutes I left. On my way out of the lot I seen he was helping another customer. Not very good service. I’ll never be back.
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August 2023 by BJ Pugh
Simple, fast, open communications, painless, very accommodating, worked hard to meet my needs and was able to fit in my budget, Zac was great to work with to get in my new vehicle. I’m a returning customer and felt like it was appreciated that I returned (from an hour away).
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August 2023 by Brenna Hibbs
The dealership and their employees are great. Service department is one of the best ones I’ve dealt with after buying a vehicle! All around great experience, won’t be the last vehicle we purchase from Tri-Star!!
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August 2023 by Taylor Mcfarland
The entire team went out of their way to make my first car buying experience so fast and easy. Everyone was extremely nice and accommodating to me and my family. Thank you!!
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July 2023 by Mike Rind
Unlike many dealers that like to play a cat and mouse game they were straight forward. I asked for many items and they always provided answers within minutes. Good pricing and great to deal with!
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July 2023 by Wings37
Always have an excellent experience candy and Dave taking great care of me. Explain everything in detail and anytime I need anything they are right there for me.
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June 2023 by Mark Yuratovich
Love our new whips!! TriStar Uniontown is the place to be for a vehicle, they will work with you all the way through. Highly recommend for anyone looking for a car to come to TriStar!!
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June 2023 by David Thomas
Our brand new Pacifica broke down at around 5000 miles. After a week of not being able to diagnose the problem and not giving us a loaner my wife called Chrysler direct. Within 20 minutes the dealer called saying they were going to bring us a rental. One month later I pick the van up and it’s filthy. It sat outside for a month and you would think that they would have the courtesy to wash it. When we dropped it off it was spotless. The “service manager” is rude and talks down to you as you’re a child. We were told multiple times prior to calling Chrysler they were at the mercy of a system. After speaking with Chrysler we were told that is not the case.If you’re looking for a new vehicle do yourself a favor and go elsewhere.
