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October 2023 by Lisa Gasper
Great service. Salesman was excellent! Will definitely shop there again!
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October 2023 by Lisa Miller
All the salesman so friendly and helpful. Great furniture
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October 2023 by Caryn Redick
Timeless Furniture is a wonderful place to shop and has excellent customer service!!
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October 2023 by Rick Basso
Friendly helpful staff with an excellent selection of quality furniture! We purchased a new bedroom set and were very satisfied with the entire experience!! Would highly recommend
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December 2022 by Nancy Fordian
The people that work there are very knowledgeable sometimes I think the prices are a little high but very nice furniture
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October 2022 by Rso123
Terrible service no cash refunds awful delivery and customer service. Avoid these people and go to Levins.
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March 2022 by Meghan Granata
My sister bought a couch here. Within days, she found the EXACT COUCH for less at a different store that offered price matching…. She called to see if there was any price matching at Timeless. They said absolutely not! So she opted to return it, as it was JUST delivered (and in perfect condition) and was told to kick rocks. Even offered to pay a fee for it to be taken back to the store! That’s some solid customer service, folks. My mother and myself were both planning on making pretty significant purchases after some home renovations projects were complete and considered coming here but will take our business elsewhere now. Hope those few hundred bucks were worth losing thousands in potential sales, Timeless.
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February 2022 by Andy Miller
Great selection with very helpful staff. They have everything you need to furnish your home.
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November 2021 by Sally Plum
I am in awe of this store I have not bought furniture in 20 years always had hand me downs I started shopping and ran across this store I saw set I liked texted store was answered in minutes by Loida asked price checked on line for financing was approved went to web page had additional 10% Off My main concern was delivery which they had to my home I arrived at store saw my set finalized with Dale met the owners Darrell and Caryn who I might add she is a Lumberport girl The said be several weeks for delivery My son and family were coming in Thanksgiving they made sure they made special trip to deliver for me The delivery guys were so nice I cannot say enough about Timeless I will be purchasing 2 bedroom suites in March and they have my business Sally Plum Fairmont West Virginia
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October 2021 by Mark Whittaker
The salesman was excellent. He showed us all the options and explained everything in detail. The whole process was great . They even worked our delivery out to be made in a few days . Highly recommend them
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October 2021 by Jackie Dufalla
Everyone there was super nice! They went out of there way to help us find our furniture we wanted! Absolutely love it there.
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September 2021 by Katlynn Fox
I went in to get a bed suite and just interacting with the employees they were wonderful. They were helpful and kinda and took time going over what I order to make sure it was just right for me!
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June 2021 by Christine Herko
Went to the store looked around at different tables and found the one we wanted. We were sitting at the table that we wanted and told the salesman this is the one. We also said the bench was small and he said we could replace it with chairs. Two months later they deliver the wrong table. I contacted them through their contact us form because they were closed by the time I got home from work. I never got a response so I called the store. I spoke with Dale he said they never received and email. I explained we got the wrong table. He said he would see what he could do. Finally called me back hours later. He said we need to return the table and they will inspect it for scratches. They would not come pick it up, we could rent a truck. The. We would have to go pick up the right table after they ordered it. They would not deliver the new table because we were too far away. We paid a delivery fee the first time. So they basically made me feel like I was lying about the table and that it was my fault their salesman ordered the wrong table. They acted like I should know the codes connected with the tables they sell. Absolutely ridiculous! I will never buy from them again! Be aware of what your salesperson orders for you and double check your receipt!
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April 2021 by Joshua Smith
Very friendly and helpful staff. Our salesperson Stacy was very helpful and not pushy. She gave us space and answered any questions as we went. She helped us find the right set that we wanted that was not on the sales floor. Dale was very nice and walked us through the purchasing process. The new location is a little packed but very nice. Overall great experience! Also Google maps has it listed as being near the mall but it is in the old K-mart plaza.
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April 2021 by Megan Elizabeth
I had an amazing experience with Timeless Furniture! The staff was welcoming and helpful, the environment was calm and very easy to envision exactly what I wanted, with a price that fit my budget! Staff was also amazing switching my delivery to pickup with no hesitation. I recommend to anyone looking for the most stress free furniture shopping!!