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June 2024 by Neil Sellew
One of the worst retail experiences I've had recently. I was interested in an item on the website, called to confirm availability. Employee on the phone stated that they didn't have it but had 'PLENTY" of items just like it/lower price below the 150 tagged item I was looking for.
I decide to take him at his word and drove 30 min to that location. I get there and there is essentially 1 chair matching the description for 70$ more.
I spent 5 min looking and decided to ask an employee. She was clearly irritated I asked her for help/looked at the item i was looking for/Cut me off as i was discussing the items there with a "that's all we got and nothing we can do on pricing" and proceeded to walk away.
My biggest takeaway was don't take employees on the phone at their word for what is in the store. If it isn't on the website in stock/priced that way, nothing else in store remotely close/don't trust what the employees claim is there..
Employees were dismissive and don't take any accountability for claims from employees in the same store. Don't waste your time here.
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June 2024 by Jamie Stull
Excellent experience at Uniontown,PA Staples.(On a busy Saturday morning. )Walked in and saw a display rack. An employee came over to ask if she could help us find anything specific. She gave us the price of the merchandise on the spot. Then we walked to the printing area. Carla greeted us and made the process smooth! Carla was very busy but made you feel
comfortable and seemed to enjoy the job she did. Would return again, definitely.
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May 2024 by Meghan Howard
I had such great and helpful service this morning from Toby. All of the other staff that I encountered were kind as well.
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May 2024 by KATHRYN HAINES
I return Amazon packages here. I have NEVER come here and not stood in line with 4 or 5 people ahead of me. You need another person working this service. And there are almost always workers standing around doing nothing. Today they're eating pizza and chatting. It's ridiculous.
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March 2024 by Castrooo Castrooo
There’s a black elder lady at customer desk very rude and with a attitude always my husband asked for help to print a Frozen image and she said is not even legal to print out a Disney picture if she doesn’t have passion to treat people nicely why don’t she quit? The same way she seem racist toward us I’ll do the same with her next time
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March 2024 by Leanna Tucker
I had the worst experience at the uniontown staples!! I asked the black older lady at the desk if they could print a small paragraph for me a 4x6 same font and size. She rolled her eyes, after standing around for 40mins the lady explained she has 22yrs of experience and she knows what she was doing. She kept saying it was way to difficult. She printed out a 4x6 paper and it was in 3 different fonts and 2 different sizes. She said very rude that she can't help me. I was not asked much just to print out a small paragraph nothing fancy. I know now why I don't shop at staples. Worst customer service!!!!
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January 2024 by Kenyetta Lewis
They don’t know how to communicate with the customer. They were trying to make me recycle my laptop when I clearly explain what I wanted to do with it! If you guys didn’t do “trade ins” that all the man had to say but instead had me running all over the store
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December 2023 by Donald Colgan
Need to train employees to have a better attitude. Very unfriendly.
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December 2023 by Michelle Gillen
Nice, clean office supply store. Staff is all friendly and helpful. I bring my Amazon returns here and the process is smooth and easy.
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December 2023 by Holly Whitefield (Paradise Lynne)
The lady behind the big counter was of great help in printing out my children's holiday school shop gift certificates. Thanks so much.My only complaint is that the male Manager was of no help. And seemed to be a bit clueless. Company's should promote from within not hire outsiders for jobs they are clueless about.
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December 2023 by Dee Bees
I use the shipping all the time. Hard to find items are usually easy to get here.
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November 2023 by Virginia Soliday
We had an issue with shipping and they were very helpful.
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September 2023 by Daphne Livingstone
Found what I needed at a pretty good price
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July 2023 by Marques Nypaver
Little expensive but there stuff is good.
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July 2023 by Rachel Burgman
I would give them 50 stars if I could! Jordan(I'm so sorry if I spelled your name wrong) was EXTREMELY helpful. I still had like 6 things to find for my order, and he was able to find all of them for me! Zak at the register was also amazing. I had spend over $250 and he scanned a coupon for me to get $10 off. A huge thank you to you both! And also to Justin for checking in on me at the beginning of my visit. The employees are wonderful at this store!!!
