TOPS Friendly Markets is a well-maintained grocery store praised for its cleanliness and good selection of products. Customers appreciate the great deals, especially on meat, with many preferring their steaks and burgers over those from other supermarkets. The store's employees generally show a caring attitude towards customers, and younger staff members are often noted for their politeness and willingness to help. However, there have been complaints about some older cashiers who can be perceived as mean and judgmental. While the store has faced challenges with self-checkout machines, which are often glitchy, the management is responsive and has addressed issues promptly. TOPS is recognized as a valuable resource for the community, particularly during the pandemic when online shopping and delivery services were available. Despite higher prices compared to other stores, shoppers can make the most of their budget by focusing on sale items and store brand products. Some upgrades are underway, indicating a commitment to improving the shopping experience. Overall, TOPS Friendly Markets serves as a crucial option for grocery needs in a small town, especially for those who may lack transportation to other stores.
