Gerber Collision & Glass in Turtle Creek is known for providing quality repair services and good customer care. Customers appreciate how the staff, including Kristin, Todd, and Judy, communicate well and help guide them through the repair process. The team works directly with insurance carriers, making the process smooth and hassle-free for customers. Many reviews highlight that repairs are completed in a timely manner, often sooner than expected, and that the work is of high quality, leaving vehicles looking like new. The staff also pays attention to detail by cleaning the inside and outside of the cars, which customers find very satisfying. Although there was a mention of a long wait time of about two months due to backlog, most customers felt the wait was worth it for the service received. Repairs included painting, bumper replacements, trunk work, and general maintenance, with some customers noting their cars were thoroughly cleaned and taken care of during the process. One reviewer expressed disappointment about a repair not meeting expectations and having to pay out of pocket after insurance was charged, but overall, the business is highly recommended for car repairs and maintenance. Gerber Collision & Glass is praised for its dedication, professionalism, and ability to restore vehicles efficiently and effectively.
