9:30AM - 9:30PM
6900 Hamilton Blvd, Trexlertown“Hector in the furniture dept made shopping in this store a great experience. We went into the store with pictures of a furniture piece we purchased last year. They no longer had it on display so we wasn’t sure if it was in stock. He said he didn’t recognize the piece and I didn’t have any other info on it to give to him other then the photo on my phone. We figured they just didn’t have it. And a short while later he showed up with it. He went to the stock room and searched and found one box they had left with the exact piece we were looking for!! Amazing customer service! Definitely recommending this store and telling them to ask Hector for help!”
9:30AM - 9:30PM
6900 Hamilton Blvd, Trexlertown“Fitting rooms are a great size with chair and a rack. The fitting room people always act like your a burden being there. And I'm a friendly as they come. I say hi how you doing and smile and they are like a cardboard box.
As a matter of fact yesterday we were counting the hangers as I was going into the fitting room and she counted a set as 2 so I said no no that's a set and she said no that counts as 2, in a very snotty way and I replied, no it does not, it does not even have its own hanger.
She made me put everything up on the rack to look at it again only to find that I was correct. But then I was the enemy of the state and are was very unhappy.
It's just so comical to me that the fitting room people are usually have a total disregard for any kind of customer service Even though they are a main point of contact and Have a big impact on customer experience.
Fitting room people used to say hey when you're done with those let me know and I'll give you the other ones to try on.
I did that for a living and we were bored just standing there and happy to help.
Be better. Train better.”
“Bleach $1.25 great customer service. I was standing in line man in front of me getting an order of balloons so cashier said I will take you over here. In this day & age that was great.”
“I've been a Kohl's customer for too many years to count and haven never had a disappointment or complaint. Always a pleasure to shop in such a clean and organized store, very pleasant staff, great diversity and quality of products, great sales and savings, never an issue with returns and very pleased with online Kohl's shopping as well. I'm particularly addressing the Kohl's in Trexlertown, PA....thank you for your fantastic service and prices!”
“I just love this store. Awesome stuff that I need and don't! The staff is friendly and so helpful. I got any traps there today. I wish I could remember her name but there was a woman who helped me. She was amazing. Never had a bad experience here.”
“Clean location. Very organized and the staff is friendly at the checkout. This is my favorite location. This place is a diamond compared to the Burlington in Whitehall. Managers at Whitehall should take some notes on organization for this place! I highly recommend this location!!!”
“I needed to do some quick shopping and this was a very large HomeGoods right next to a Marshalls. The environment when you drive in and Trexlertown is pretty neat”