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“Finally a good bank that took over the spot. The location is very safe and even locked down where you have to be accepted for entry. The staff is extremely helpful and courteous but they are like that in all the locations. The rates are the best too when it comes to loans and they are very quick at telling you if you qualify or not and what you need to qualify.”
“Everyone I interact with in the Olyphant NET branch office is courteous, professional, and a pleasure to talk to. I prefer a personal service, rather than using the drive through.Thanks NET!”
“Was with my fiancé when he was trying to make a transaction and some guy from the video game vault was being so rude to the staff because they wouldn’t give him $100 worth of one dollar bills. He was so mean to them. Didn’t even have an account there. Continued to interrupt other customers trying to make transactions. I would not have handled this with as much grace and professionalism as the women and gentleman at this bank! Best bank in town!”
“Have done business with Fidelity Bank in Moosic for years, always a pleasant experience. Rachel and the other tellers are always very friendly, knowledgeable and helpful. Thank you to all!”
“It's a full service bank with good crew inside. Outside are several modern ATMs both walk and drive up. There's a drive through service with a real teller as well. Good location, easy in and out off Main street, ample parking.”
“I am an employee of St. Joseph's Center in Dunmore and new to the area. We do our banking with the bank . The drive thru banking is exceptional. The tellers are quick, very polite and extremely pleasant. Keep up the great customer service!! Thank you All.”
“I hate going to any place just before they close. I worked retail and the last minute shoppers can ruin your day. Just the opposite at NET. I was greeted with a smile and was in and out in just a few minutes. They even wished me a nice weekend.”
“I absolutely luv this bank. I don't have good history with banks but, they gave me a checking out without any problems. And I luv being able to so night deposits and having online banking with no hidden fees.”
“Always super helpful between in person visits and over the phone. I love this bank and highly recommend to everyone! Kellsie and Laura specifically helped me with getting a new debit card. They both are very professional and friendly. Felt like I was visiting friends or family. Thank you!”
“I've had NBT bank for 2 years now after switching from NET. The bank tellers are very polite. I was in a jam and they allowed my account to overdraft to cover my rent. I am very grateful. It's nice to know NBT bank has you covered!”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
“I used to work for a large corporate bank. I choose to bank at a smaller local bank. I have communicated with the President of FNCB on three occasions. All three times he help resolve an issue I had. Tell me a large bank president that will call you at home to ask how he can help? Personal service and results is what one wants when your money is involved. I get both at FNCB. If you are frustrated with the lack of personal service at your large bank, like I was, switch to FNCB. You will not have sleepless nights worrying if your big bank is going to help you. You will be treated as a valued custom by knowledgeable and friendly professions.”
“Needed a personal loan but had some questions before applying. Customer service was excellent and helpful. Also got an answer about the loan in less than an hour. Have banked w penfed for several years and will always use them for loans and other banking needs.”
“Always fast service! Shiva and Kristen are always there to help no matter how big or small my tasks are, with a smile nonetheless! Will always be using the S. State Street branch!”
“It’s always a pleasure banking at Fidelity. Their staff always greets me with a friendly hello and a big smile…Wishing the warm chocolate chip cookies would make a come back.”
“I’m shocked to see the amount of bad reviews bc my experience couldn’t have been more opposite! My experience with this chase couldn’t have been better. I walked in & was immediately greeted by a bubbly polite woman asking what I needed, ( I’m so sorry I forget your name, but the woman with tattoos & red hair ) I told her I wanted to open a bank account & right away she started helping me. She offered me coffee & water, was polite, & the whole process was quick & smooth. I felt informed & comfortable the entire time! My mom who also uses this bank has nothing but good things to say about the people here. Thankyou for finally opening up in pa !”
“Community Bank has been my banking choice since the very beginning. I am very happy with my relationship with them and they are always there for when you need help or have questions. Everyone at the Clarks Summit branch is also super friendly and helpful. They recently helped me set up a business account and it was a super smooth process. Thank you again Dawn for your help! Great bank, highly recommend.”
“Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.”
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“Not sure why this branch has so low reviews. Have used this branch many times since moving to area for deposits, withdrawals, everyday banking, and to get a cashiers check for a home purchase; everything has been handled professionally, and with a high degree of care. Good customer service.”