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January 2024 by Pranitha Veliverthi
Richard The assistant manager the best guy, we came out to get the tires changed, not only he took care of it, but when we accidentally broke the windshield wiper he replaced it for free. Their team is best to work with. I would recommend Mavis discount tires to all my friends!!
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January 2024 by Lisa Troiani
Mason and his team were super friendly and helpful. I brought my car in at 6:35 pm last night and they could have acted tired, etc but Mason was so positive and upbeat. He found two leaking tires. Found Mavis still open when searching for a tire store because one of my tires looked low. They patched two tires, as they found another tire looked low, checked my oil without my requesting it, refilled it with a little oil AND didn't charge me! Mason recommended I replace two front tires as they are pretty much bald. Will be taking my car back for the new tires. Mavis was a guardian angel last night!
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January 2024 by Isaac Gabriel
I owe this review to Mason, who was courteous in servicing my car. This is my second time coming here for a tire rotation, but got lost on the way and ended up being late. No worries--he accommodated my car. One of my tires ended up being damaged and stabbed by a nail--but they repaired it alongside the tire rotation. All of this was done in under one hour, and best of all the tire repair ended up being free!So thank you thank you thank you Mason and other staff at Mavis Thorndale! 5/5
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January 2024 by Nicholas Dolhancryk
Mason and Rich have been so incredibly helpful and informative. They’re friendly, extremely knowledgeable, and unbelievably helpful. I bought new tires and had them placed and 2 weeks later, hit a pothole, blew out a sidewall, and bent my rim on the way to pick up my son. They had me out of there in 20 min with a DISCOUNTED tire, a beaded rim, and advice on where to get a cheap wheel, as well as plans to turn my current tire and wheel into a new spare. These guys are incredible. I’ll be returning there for all of my car maintenance needs. Highly, highly recommend them to everyone. Customer service like theirs is rare but they’re also simply kind and helpful people.
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December 2023 by Stephen Spangler
Mason & team were super supportive of a last minute tire replacement I needed last week. I didn't have an appointment - and was driving on a tire with a small hole already leaking air. Within a few hours they had resolved my issue and were a great time overall to work with. Would highly recommend!
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December 2023 by David Moyer (or Gwen)
A tire on my car had a screw in it and was going flat overnight. I stopped at Mavis on a busy Saturday afternoon. They plugged it and had me in & out in under 30 minutes. And they were super friendly - even after a busy day. I really appreciate their customer service. I'll go back in the future.
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December 2023 by John Cochtoastin
My old square body truck suddenly started having issues in the front end with suspension as I was driving home. Called in to Mavis late in the day on a Friday. Mason said bring it in, Tyler found an issue and made an adjustment to get it drivable.They were so fair and so honest and a complete pleasure to deal with. I’ll go back there again even tho it’s 25 mins from my house. Great guys.
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December 2023 by Alex Thompson
Mason was extremely efficient and was very professional. I brought my car in for a slow tire leak. Mason immediately came out checked the tire, found the problem, and with in 10 mins had the tire plugged filled it with air and i was back on the road. Extremely professional and efficient. I was more the satisfied with the quick work he did to address the problem. Would recommend anyone with the same problem to go here to get it fixed.
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November 2023 by Katie Akintoye
I’ve only had to go here for “emergency” type situations, like when we get a nail in the tire. Each and every time they are quick to diagnose and fix the problem. They thoroughly explain the issue and what was done to resolve the issue. I usually have kids in tow when I have to go and they are so speedy with the service my kids don’t even have time to complain…haha!! Great, friendly guys!
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November 2023 by Anne-Marie Fish
I needed new tires for inspection not because the tread was bad but because the tires were dry rotted. Paul, Tyler, Ian and Phil and at Mavis were so kind and accommodating. The tire change caused some other issues because the rims were rusty and the valve was bad and leaking. They promptly fixed it and got me on my way! Thank you guys!
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November 2023 by Anongnat Murtaugh
Tyler and Mason are awesome!I had a flat tire and came in the store with my own new tire for them to install. I did not have an appointment, but they took me in and put the new tire in for me in less than 5mins! Highly recommend this place and I will definitely be back!
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November 2023 by Robert Watson
I would highly recommend this location to anyone that is looking for a friendly and honest staff. I took my car in for an alignment after changing out the struts and shocks expecting to be charged $109 for the service. When I returned from running to a store at the adjacent shopping center, they informed me that I didn't owe them anything since everything came up green on the alignment machine. I'm not sure I would have gotten this level of honesty if I would have taken the car somewhere else. Without having a scheduled appointment, the service was still fast and easy. I will be returning to this location in the future.
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November 2023 by Matthew Gallis
This is the place to go. I got my brakes done there, oil changes on multiple vehicles, and today i walked in without an appt or calling ahead and got prompt help with an issue with a headlight. And everyone seemed friendly and would gladly explain the issues identified and the work to be done each time. I live primarily in delaware but will certainly get all of the service work on my vehicle completed here if circumstances permit. And a shout out to Mason in particular, who on every occasion was especially informative and helpful.
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November 2023 by Kyle Savidge
Highly recommend this location. My tire reading indicated a low PSI so I called Mavis and spoke with Chris on the phone. Chris was very accommodating and was able to get my work order scheduled between existing appointments. I went to the location and met with Mason, the shop manager. He was able to quickly find a small screw in my tire and repaired the leak right away. What I anticipated would take at least an hour took less than 10 minutes. Professional, responsive, and friendly staff.
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October 2023 by Donna Rauchut
Tyler was amazing. He was incredibly friendly and found the issue with our tire super quick (it had a screw in it). He repaired and patched it and we were in and out quickly. He also filled all of our tires with air and made sure they were all at the appropriate levels. We will definitely be back for any tire needs.
