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July 2024 by Jeremy D (White Glove Inspections!)
Old school customer care that is rare these days!
I had an exceptional experience at the Goodyear Tire in Thorndale, PA. Linda was incredibly kind and professional, ensuring that I felt valued and respected as a customer. The technicians were equally professional and courteous, providing top-notch service without pushing any unnecessary sales on me.
I've been a loyal Goodyear customer and credit card holder for the past 7 years, and I've always had fantastic experiences at Goodyear centers across several states. The consistency in high-quality service is truly commendable.
One important tip for fellow customers: make sure to check the manufacturing date on your new tires, as they are required to provide this information. My tires today were manufactured in 0624, which I appreciated knowing.
Overall, I highly recommend the Goodyear Tire in Thorndale, PA for their outstanding service and professionalism. Thank you, Linda and the team, for another great experience!
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July 2024 by Richard K
Prompt service. Repaired my ture which is under warranty. I recommend this business.
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June 2024 by Felicia Neff
Always helpful and kind. I find them very trustworthy. No complaints about the work!
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June 2024 by Lisa Lentz
Chris and his Team were amazing! I came in right when they were closing, but they stayed after hours and repaired my tire. I highly recommend Thorndale Goodyear!!! Excellent Customer Service
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June 2024 by Hank Moyer
Great guys
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May 2024 by özge aydemir
Great customer service. They were so friendly and patient.
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May 2024 by Zachary Shaffer
Great customer service for me, not so much for a Spanish speaking gentleman behind me. The employee kept asking the same question, over and over, clearly getting annoyed with either the customer or his own inability to understand him. Giving him the benefit of doubt. Only issue I had was the price. Other places in the area do inspections for around 44 bucks...it was 77 here.
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April 2024 by Frederick Simmons
This place is typically a great place to get your auto repaired but I had to go back because one of the repair guys thought I was green.
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April 2024 by Luis G
Horrible customer service!!!!
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March 2024 by The official ski mask
Chris made my day he just save me my tirewas low on air and keep comin out then he did something with a tool for my tire he fix it less then 2min I will always come back to good year ask for him
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November 2023 by Shayna Atkinson
They will scam you by upselling and not actually doing what they upsell you for. They suggested I pay and have a new cabin filter. Took my car somewhere else today to find out not only did I pay for that but they never changed it. My car had the original filter still in it from the kia dealership. Really don’t appreciate businesses that try to take advantage of women. They also stripped my oil drain plug which caused a leak.
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October 2023 by Cali Xagas
Chris is excellent!!
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August 2023 by Kathy Fabrizio
Called at 5:45pm on a Friday with a nail in my tire. Chris answered the phone and said come on in. He was extremely helpful and stayed after hours to repair my tire. Thank you!
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August 2023 by Annie Wright
A couple of months ago my cousin and I went to the Goodyear Tire & Rubber Company because she was having problems with her Jaguar vehicle. Upon inspection it was determined that it had several issues. Christopher Egolf took very good care of it. My cousin was livid when we got there because of the condition her car was in but due to his patience and understanding he was able to calm her down and explain what needed to be done. I thanked him and apologized for my cousin’s rudeness. I wanted you to know the kind of employee you have working for you. I saw him talking to several others that came in after us and was highly impressed with the way he handled each of these customers. He is an asset to your company.
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August 2023 by Edwin Fornwalt
Used the quick lube, very gast and friendly
