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January 2024 by Edward Goodman
Local reviews and referrals didn't lie, service was quick and prices were reasonable. Shop local
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November 2023 by Virginia Dillon
Small business run by wonderful people who can fix ANYTHING!
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October 2023 by Jeremiah Eldredge
I’ve never been treated so poorly when walking into a repair shop. The guy treated me like I was an idiot asking to get my vacuum repaired, then cursed at me as I was walking out. We will certainly never use this place again.
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July 2023 by Christy Hanthorne
Got Orek fixed and it's good as new!! Very happy!!
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October 2022 by Sylvia W
Decided NOT to jump on Amazon and order another vacuum. I drove to Brenda’s and I am THRILLED I did!! Not only did She take the time to go over different options, she asked tons of questions to make sure I was getting my best vacuum for my home!! Never thought I was say I LOVE my vacuum. But I love my vacuum. Customer service above and beyond. Store stands behind its products
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February 2022 by Roberta Y.
Miserable person couldn't care less about customer service. Hours aren't too convenient either. Lost my sale.
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June 2021 by Chris Leonardos
Expert sales and service. Wide selection of high end new and used vacuums. Highly recommended. Please support local businesses they need our support now more than ever
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January 2021 by John
Hope you don't want your vacuum maintenanced AND cleaned. Brought my Dyson Stick vacuum for maintenance and cleaning (pet odor) today. The guy working there was surprised I wanted it cleaned, said "never heard of us washing them". When I said my wife had spoken with Brenda he began writing me up and then saw the bag of attachments. Asked what was in the bag I told him and he said "surely we're not going to wash all that". There were only 3 or 4. I asked what the point would be of washing just some of them so he called Brenda on speaker phone. He told her I was there with "every attachment under the sun". She was clearly annoyed with me too, griping to him on speaker and said maybe she'd look at it Wednesday. I picked up my stuff and left, it was clear they didn't want my business and were annoyed that I'd expect a vacuum repair shop to actually clean the product they work on. The whole thing was very strange and awkward. As I left he told Brenda to forget it that I'd changed my mind. It was actually them that changed my mind. I thought small businesses were struggling, but clearly not these folks...they're turning business away. Oh well, if anyone knows of a place that will maintenance AND clean the vacuum let me know.
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July 2020 by Judy Walker
Brenda's Vac Shop is OK. Cluttered. Lots of used vacs for sale. Bought one, didn't clean well. Returned it. Brenda tried to fix it. I told her it didn't matter what she did to try to improve it; I wanted $ back. She cut a check. I left knowing an on-line purchase for around the same price or less would do the trick; and it did.
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June 2020 by doris
Went in for a repair, resolved onsight , Very accommodating , friendly service.
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March 2020 by Ruben tammy.esquivel
they not only have the parts but they also had a good deal and the staff was friendly?
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February 2020 by thistlesue
I took the floor unit of my Meili vacuum cleaner apart to clean it. But I couldn’t get the darn thing back together again properly. I took it in to Brenda and she fixed it in about three seconds for no charge. I found out I can get my vacuum cleaner bags there as well. Good place to shop, with a knowledgeable owner. Lucky me!
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December 2019 by Patrick Lavin
What a great shop . Efficient and affordable. Great selection of high end used vacuums .
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November 2019 by downingtownryan
Do not have any price comparison but they do great work.
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October 2018 by Linda !
Quick service & reasonable price!
