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July 2024 by Sara Sweinhart
I was very disappointed with the service that I obtained in the Temple store on July 4th. I purchased a dog kennel, paid for it and went home to get my trailer. Your male employee refused to load me as he felt that my trailer would have the fencing sticking out of the top of trailer. I ended up calling a neighbor who brought his truck which the bed was higher up from the ground then my trailer and loaded him without an issue. I have been going to this store frequently since the store opened and this is the first time that I felt like I was being discriminated against for being a woman. And top all this off I had just lost my husband and was trying to do the repairs that he and I had always done together.
I would recommend that you have a training on how to hear what your consumers are asking and learning how to have better behaviors toward them regardless of whether it is a holiday weekend or not. People deserve better attention. Due to this type of bias I am strongly looking to taking my business elsewhere.
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April 2024 by Jason Wenrich
Negative stars. Don't advertise something online that's for sale and hire people too lazy to get it out because "it's packed away for the season". Then why is it advertised online?????
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February 2024 by Teagan Fryberger
Now that they opened a store in Shoemakersville I will never be returning to the Temple location. I went in today just due to convenience and let me say that was THE WORST experience ever. Yes my puppy had a nervous accident in the store. I apologized and asked for supplies to help clean it up. The employees very rudely sighed and grumbled to each other and under their breath while outright ignoring me. I then continued to wait 15 minutes before anyone would leave the back office to help unlocking a cabinet. There were two other customers who needed help but nobody would come out of the back. Not even to help the one cashier who had a huge line. The employees are rude and lazy. Even the “team leads” and higher ups. Somebody needs to give them a lesson in customer service and work ethic. Not to mention the feed is old and covered in mites and the whole store REAKS of mouse/rat pee and covered in poo. Numerous times I’ve had moldy or dried feed. They also refuse to discount any of the damaged bags that are obviously chew holes. Today was the last straw when there was glue traps with rotting dead mice out in the isle. I will never return due to convenience, I’ll make the drive to another location.
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January 2024 by william bennett
I have to tell you i was so disappointed. First there comical in my opion lies. They wernt that busy walked in and NO ONE EVEN NOTICED US SAW US BUT NOT EVEN A HI.And we litterly walked in and saw the lady right there. Not may i help you not hello not thank you nothing. I really wanted a new coat. But im old and will never be able to afford one there?. I love there stuff. Its a shame i used to love Tractor Supply so much. ? What happened to this awsome store.
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August 2023 by Cindy Undheim
Good fast
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May 2023 by Steven Lynn
I'll admit the prices can be a little high on some things. But not all. The atmosphere here is the seller. Just walking in, the smell makes you want to get to work on whatever job you have to do
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April 2023 by Ginny P.
This store is clean and organized and the staff is helpful and courteous. A special shout-out to Tony who went out of his way to help me with an item I desperately needed. Thanks to him I was on my way in no time. I've been there 3 times this week and I'll probably be back several more times before this Spring is over!
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January 2023 by Sasquatch Hunter
Wonderful store! The customer service is honest and helpful, the animal care supplies are endless, and the clothing sold there is the best money can buy!
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November 2022 by Donna Davis
I needed to get a connector hose for my Mr. Buddy and a propane tank. Ben, a manager, helped me to find the right one. He was extremely helpful. Thanks for the hangers!!!
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September 2022 by Veronica Fernald
My significant other and I were passing through the area and towing some equipment. Our trailer got a flat and we could only plug it to get us so far. We still had another hour to get to our destination. This happened at 8:50PM on a Saturday night during Labor Day weekend. We called this store hoping they’d have a tire available in the size we needed. They did have one and as they closed at 9PM. I told the sales lady (Morgan) on the phone our situation and that we were 5 miles down the road but had to change the tires to get there and wouldn’t get there before 9PM. She said that it was fine and that she would keep one register open for us. It was the nicest thing someone could do to help us out in a time of need and especially on a holiday weekend. Thank you so much Morgan and I hope that management sees this and recognizes your hard work and dedication to the companies mission!
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August 2022 by C Hilt
Knowledgeable and friendly staff. I always end up buying more animals though..?
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August 2022 by Steve Detwiler
I went there for the pet clinic but they have all kind of goodies for house/lawn/pets/etc... I could spend lots of time in there
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August 2022 by James Jolly
Love this place. Always extremely helpful and very friendly.
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August 2022 by Danielle MH
Typical store
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August 2022 by Michael Ulrich
good people ?
