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October 2023 by Joseph A
Matt is an incredibly knowledgeable salesperson. He helped my wife and myself choose better sneakers and educated us on styles best suited for us.
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July 2023 by Cyrex
great customer service, but prices are the same as retail stores... no sales or discounts.
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June 2023 by Tom Tee
Friendly knowledgeable staffWould highly recommend
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May 2023 by Alan Braunstein
Good prices. Excellent service good selection of wide sizes sneakers
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April 2023 by Brooklyn Y
Copped 2 pair of kicksA windbreaker2 pair of pants187.00 that's it
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March 2023 by Erica Tishuk
Love this store and Matt the manager is fantastic...he is so helpful and friendly and everyone that works there is great ...highly recommend going here...thank you bc you always have the sneakers that fit my leg brace for my dropped foot so thank you
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March 2023 by Robert Gaughan
Picked a bad day, holiday weekend, seemed OK. Near as we could tell a big selection but was pricey for a factory store.
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February 2023 by Sue F
Heather was friendly, pleasant, and extremely helpful. She knew exactly where the style of New Balance sneakers I was looking for were located in the store and helped find the 2 sizes I needed. Clean store and excellent customer service! Thanks Heather for making my shopping experience wonderful. I'll be sure to return when I'm in the area.
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December 2022 by Nathan Schultz
Heather was super helpful and knowledgeable. Thank u! Prices were much cheaper than what I found online.
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October 2022 by Ms Kathy Cheng
Husband loves new balance shoes and he found 3 pairs he liked. They didn’t carry a few of the style I was looking for. For an outlet store, I felt the prices were $20-40 higher than what we normally pay in department stores. But grandson and hubby are happy.
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October 2022 by Christina Santos
I went to this store to buy a hoodie, very small store there we're about 4 to 5 customers including myself! I heard the manager say where did all this people come from! I ended up looking at sneakers, because they only had crew neck sweaters, I found sneakers that I like and took them to the counter, and since I was looking for a hoodie, and didn’t see any I ask the manger I said, excuse me where are you Women’s hoodie’s, he told me to lower my voice. I said omg I’m sorry didn’t mean too! I was asking him across the store because I saw he was trying to multitask, he said this is all we got so I decided to pay for the sneakers he went to help another person or employee, and there was a lady online waiting to pay then I was the second to pay, we waited for 3 minutes so I went to tell the manger tall white Caucasian male, I said hey you have customers waiting to pay at the register his response was ok give me a minute, but his face and expression and with an annoying voice, made me feel very uncomfortable and walked out the store and don’t event get to purchase my sneakers. I was so upset and now even more, because I don’t find them online. I’m a new yorker and we talk loud!!!
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September 2022 by Lynne Katz
Always have the sneakers I want and the prices are good!
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July 2022 by Keith JUST ASK
I came into this store on Thursday the gentleman who work there should not be working in retail. I will never patronized this store as long as he is there. did not make me feel like I was suppose to be there.
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May 2022 by Anne Rivera
Great customer service! Can't remember exactly his name, maybe DeLeon. VERY friendly and helpful! ⭐⭐ And, to top it all off, we found what we were looking for! Great experience. Thank you!
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April 2022 by Bonita Williams
Nice place and prices. Wish they had the sneaker that I seen and liked but, I did walk away with something that was nice. Got them for the arch support.
