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February 2024 by Abraham Kirkwood
Each time we visit Brooks Brothers, we encounter discomfort due to the behavior of the woman at the cashier with grey hair. She seems to scrutinize us more closely than others, which makes us feel quite uncomfortable. This experience has led us to feel as if we're being discriminated against, possibly due to our different style of dress. We've noticed that this level of scrutiny isn't applied to other customers. It's concerning to think that our different cultural or ethnic backgrounds might be influencing this treatment. The management should seriously consider addressing this issue. Despite my fondness for Brooks Brothers, these disappointing experiences might deter me from future visits.
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November 2023 by Jeanne “beanso6” Waxman
Nice clothing !
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October 2023 by Justin Anderson
Went in today for a couple things , was greeted.As I was walking twords the associates, the younger ones walked away from me , that was rudeThe older woman who helped me out was perfect and got everything I needed , found the right sizes etc.I will be going back but not asking for help from the younger girls , obviously I guess I didn't look the part with long hair tattoos etc and they were judging but I did spend a decent amount and they lost the sale!I would have given 5 Stars but the service was almost perfect.
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August 2023 by Maria Spoljaric
Some deals are worth it. Their products have great quality and are well made. They may be more expensive but the quality is better.
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June 2023 by Peggie Yngstrom
Needed a gift card for Father's Day. It came in a nice box. All I did was put a ribbon on it and done!
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May 2023 by T A
Sales staff stays on you like you are going g to steal their boring clothes!Sorry if I said I was looking for a particular color and the store didn’t have it. Is that a reason to hover over someone as if they are going to steal! Maybe tell your coworker to get off their personal phone call on the speaker. Besides why is BROOKS BROTHERS staffed by two old ladies?Peace out!
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May 2023 by Mr. Face
Best store experience ever! Love this branch of Brooks Bros.! The staff is so courteous, hard working and knowledgeable! That Linda & Adrianna especially!
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April 2023 by Peter Capalbo
My favorite place to shop, specifically this location. Staff are friendly and helpful.
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March 2023 by Ivan Pranic
On Feb 1st 2023 I was to be at an awards ceremony I was being honered at in the poconos. I flew in from Providence at 3pm and the airline lost my luggage, So now i am to accept A Breitling in sweats and a T-shirt. Luckily there was a brooks brothers nearby. I walked in and told Adriana (store manager) of my situation and need to look completely put together and not the hot panicked mess i was when i walked in.Adriana was a god send she went right to work fiinding me the best untailored suit fit of my life, socks, ties , shirt and an hour later all i needed was a pair of shoes and its a wrap. Adriana had me out of there in an hour for less than i expected with a beautiful new suit,shirt,socks and a tie I looked fabulous for my awards ceremony and I owe it to Adriana.From me to you thank you so much Adriana your kindness attn: to detail friendly demeanor and expertise saved my day. Way to exceptional Adriana.
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January 2023 by Albert Haggerty
Kudos to the staff of Brooks Brothers at the outlets! Exceptional service especially from Arianna. Very attentive and professional..I found the shirt I was looking for that fits me! ???
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November 2022 by Lynn Orbin
Always great here! Friendly staff and of course great clothes that my husband and son love.
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December 2021 by David Jefferson
High quality clothing. Gr8 service. Good pricing.
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October 2021 by Tom Wright
Bought a Beautiful suit at a Grest price.
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April 2021 by Steven Brill
Lady that works here thinks that her store has everything and she is way to negative
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February 2020 by Gabriel Garcia-Ryan
good deals and service
