-
November 2023 by Jim Saltzman
My car broke down and needed a alternator and battery 4 days later and a $798 bill!! $248 for a rebuilt alternator that can be bought for $79, a new doesn’t cost that much and a no name battery $125, labor $480! TOTAL RIP OFFAs you can see from the invoice John totally lied in his response, it clearly states remanufactured alternator. Same part is $79 Not $332 rip off dishonest.
-
November 2023 by Jim S.
My car broke down and needed a alternator and battery 4 days later and a $798 bill!! $248 for a rebuilt alternator that can be bought for $79, a new doesn't cost that much and a no name battery $125, labor $480! TOTAL RIP OFF
-
August 2023 by Steven Foster
We recently started taking our cars to Best Auto because of an excellent recommendation from a family member. For sure they are Subaru experts and it turns out Mazda's as well. They're very upfront about their pricing and there are no hidden surprises. So happy to have found this place and I don't think you'll be disappointed. Best Auto has become our go to, although with all the car problems we've had recently, I hope not to see them again, at least for a little while ?.Nice people. Honest.
-
August 2023 by My Loves MDRFLABB
While in the waiting room. Heard mechanic talking about me and referred to me as an idiot. Very poor customer service. Wouldn't recommend this place if you like getting treated or talked to like a human.
-
May 2023 by Kerstin GLAUS
I bring all my vehicles to best auto and they are exceptional nicein regards to customer service, doing the best they can to always fit me in even short notice and they have very professional auto mechanics. Thanks guys for all your good service ? I highly recommend you to all my friends and family and othersServices: Tires
-
May 2023 by Robert Lefkowitz
The guys were able to correctly diagnose my problem and sent me home the same day with the problem solved and a bill that was very reasonable. Highly recommend.
-
April 2023 by Sammy Cohen
I came in on a trip from nyc and started hearing a noise. I thought I knew what the problem was. Turned out it was something significantly less serious and the guys diagnosed it right away and sent me home with a much smaller bill than I thought I would have. Couldn't ask for better or friendlier service.
-
February 2023 by chris sarajian
Bring all of my vehicles to BEST, they are always very courteous and will fix your car the right way for a fair price, I always recommend them.Service: General repairs & maintenance
-
February 2023 by Jim Jones
I’m recently gave a 1 star review.. Well this morning owner called me and sometimes there is a misunderstanding.. We worked everything out and now 5 stars .. Owner is STAND UP PERSON…
-
January 2023 by Cindy Martin
Recently visited Best Auto for a wheel alignment. I was informed the service mechanic would take my vehicle "for a drive and check it out." While waiting for my vehicle, I was called back into the service repair area where my vehicle was on a lift. The mechanic voiced his recommendations of repairs which were needed before getting a wheel alignment. The recommendations were printed up and at the time of check out, I was charged for half of the wheel alignment cost to diagnose the problem. I informed the host that I was not happy with the charge. I had come in for an alignment and initially, I was not informed that "check it out" meant my vehicle was going on a lift which would incur an expense. I should have been informed early on of any expenses and then I could have made a decision as to whether or not to proceed. I will not be returning to Best Auto for any future service needs nor recommend them to prospective clients.Service: Wheel alignment
-
November 2022 by Leah Capece
Great service and fair prices. Reminds me of the way Automotive Service used to be. Highly recommend ?Services: Oil change
-
November 2022 by Kathy S.
Our car died while we were away from home. Best Auto fixed it while we waited. They're efficient, fair and fast! Definitely recommend
-
November 2022 by mia diaco
I was having tire pressure issues and wanted it checked out before getting on the highway in the rain. They took my car right in. Great service and super friendly, thanks!!
-
August 2022 by Lucas D
Best car service in the Poconos. Decent pricing, don't oversell, and always ensure the job is done correctly.
-
August 2022 by Eleanor Brugger
Prompt same day tire replacement. We will go back and would recommend them.Service: Auto tire replacement
