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August 2024 by Katerina Amelia
I have always shopped at the Crossings and have had pleasant experiences. However the other day walking into this store changed my opinion. It started as I walked around the store I had picked up a couple things to try on as I was greeted by a blond woman with glasses. When I told her I was fine holding the items (I was trying to match colors couldn’t do it if she took away my items to a fitting room) I have worked in retail I know this is a big thing pushed to encourage people to buy more… fine.She approached me 4 more times In the fifteen minutes I walked around and she kept joking that I had to hurry the store would close by the time I’m done (2hrs till close). I just decided to ignore her and go to the fitting room she would probably leave me alone…WRONG. I tried on a pair of pants that I absolutely loved on they fit like tailored for me. I walked to look in big mirror and again lady comes up to me she offers me a different style and different color because they don’t suit me right. Right then and there I felt terrible because I loved these pants on me. I decided to not try anything else on I was just not in the mood i put everything on the rack she then come over and says “you couldn’t hang those the right way” I didn’t even take the clothes I brought in off the hanger. I went home decided to come back the next day. Then I was greeted by Kathy and boy was she worse she followed me around and made me feel like I was being suspected of something bad. I grabbed the few items I didn’t try the other night again to look in the big mirror I stepped out and was just feeling like being mocked on how the clothes fit me. “Oh that looks good but you need a different size” the dress I had on was a little big in my shoulders but snug in my hips I knew I couldn’t do any smaller I tried to explain that “nonsense” she said. I was so upset with the way I’ve been treated I got dressed and asked to speak to the manager and was told Kathy was the manager I walked out. Maybe it’s been a bad week and stressful almost everytime I’ve ever been in the store previously I have worked with Karen or Tita and they are the definition of sweethearts always helping see my outfit ideas through and will just listen if I have a complaint about the fit not pointing it out for me.
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February 2020 by Mimi Lu
Poor customer service at this location. Staff was not friendly.
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November 2019 by Norma Morris
They have good sales, love the pants, P fits me perfect
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August 2019 by Denise Rodriguez-Cummings
Great career wear and teacher discoints!
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April 2019 by Frank Cicetti
Helpful staff.
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November 2018 by Annie Scornavacca
This is an up scale store so some of the prices are higher than I'm used to but when I went I got great deals on quite a few things and although some may consider it expensive, bc it's an outlet store they are lower than a regular Ann Taylor.
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June 2018 by Marge Daisey
Very expensive
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January 2017 by Dominik D.
Nice store with nice employees. I found everything I was looking for and it didn't take too long. I'd come back again.
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December 2012 by Jean C
My favorite store for clothes !
