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February 2024 by Derek Megger
Pretty sure I was sold a used stove as new and had third party installation. After several years of use Harman is still the best but this place isn't my go to anymore.
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January 2024 by Sean Roth
They don't return calls for service.stay away! Go somewhere else.
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January 2024 by Iván Matias
BEWARE OF THIS PLACE!! Purchased a NEW fireplace. On installation day, they sent a dented damaged unit. I refused it. 2 weeks later, they sent an old used unit that was pitted & rusting at the top where the stove pipe is connected. I literally wrote my name in the dust on the unit. They opened FIREBOX DOOR WHICH WAS FILTHY while it was still on truck & dust/ ash blew out. I took pics which I'll post. Refused installation again. Called Store. Manager tried to convince me that it was new & dust/ash was because they stored it uncovered in warehouse. Original Salesman was rude & condescending telling me if I didn't let them install it, the wait would be another month. I asked if they had a different model in stock in the same price range. I'd already waited a month & got 2 old/used units. He said "I didn't know you were on a budget." Considering they were caught trying to take advantage of a customer for THOUSANDS; you'd think they'd make it right & be accommodating since I was still willing to do business with them. Neighbors warned me as they had bad experiences with this company. I decided to get a refund as I couldn't trust that they'do the right thing. Went to another company that treated me with respect & delivered what they advertised.
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January 2024 by James Luckenbaugh (Jamie)
Nice place, make shure to bring your wallet it's a little pricey
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December 2023 by Luann N.
We purchased our original Vermont Casting gas stove from Stoves and Stuff in 1990. When we decided to replace the stove and the gas logs for our fire place we returned to Stoves and Stuff. From the sales staff, Pete and Ed to the delivery and installation, the "Boyer Boys", the entire process was flawless. They listen to your requirements and sell you what you want...not what they think you need! The installation was done with care and left the area clean. Their instructions for care and use were excellent. S & S prices are great and they sell quality products. You will not go wrong with these folks!
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December 2023 by Denis Calarco
Never again. Brought in a stove door for new gaskets. The guy said they didn't sell the model and he wasn't sure what size it took, that should have been my red flag. It's been there over a month, last week I was told 2 days on Monday, here we are 7 days later and they said today or tomorrow. I brought it in when it was still 65° out, now it's 17°.It's a gasket, a simple gasket. Next time I'll spend the $25 at Lowe's and do it myself. It's very clear that if you didn't buy it from them, it gets shoved to the back of the line.
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December 2023 by Ejustice Plumber
Has most parts needed in stock lil pricey but available.
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November 2023 by mike atherly
The sales representative, Peter Carmean, was very professional and helpful when my son was pellet stove shopping. Pete knows the products he sells and gave us good answers to our questions and also offered great insight to questions about my son’s particular application. My son decided to go with a Harman due to me having two Harman products and this would be our 3rd Harman purchase and the second pellet stove. I live in MD and have a Harman Coal and wood fired boiler along with a pellet insert that have served my family well. Pete kept me informed of the order status and delivery date, upon which the installers arrived promptly. I am remiss in not remembering their names, but they we also very professional and took pride in the work they were performing. They even moved the stove about a half inch to satisfy their satisfaction with the job. They took pride in what they were doing and mist of all, my son is super pleased which is what really counts. I highly recommend Stoves’n Stuff for any product and/or service they offer.
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April 2023 by William Murphy
Ed at the counter went above and beyond the call of duty to get me what I needed plus he had it in stock ?
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March 2023 by Rodney w wetzel
Very helpful and up to date with products on hand. Thank you the blower motor is working good.
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March 2023 by John Marvin
The staff in the store are knowledgeable but to get anyone to actually come out and put something in has been a total nightmare I would suggest having at least 6 6 to 7 months before first snow and I've been waiting three so
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March 2022 by John Broughman
Great people to work with, plus fair prices
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March 2022 by Lori K
Wow, what a great selection from stoves to decore and more
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March 2022 by Alex Roberts
I've stopped in for advice with a random piece of wood stoving pipe.I've ordered specific parts to a 15 year old stove.I've stopped in at the last possible minute before close on a weekend for a part I had JUST broken and needed.Every.single.timeThey are courteous, helpful, knowledgeable and fairly priced.This place has the stove knowledge Tractor supply and Lowes can never offer. And a proper selection of lifelong lasting quality stoves.Highly recommend.
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March 2022 by kuma toons
its not that bad!
