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January 2024 by Tina Dedinsky
Bolt always receives great care and attention!
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January 2024 by Jeff Gangaware
They are the best ?
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January 2024 by Jen Fayash
Just a great vet who really cares about the animals. Would recommend to anyone.
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January 2024 by Joann Elser
Very nice and knowledgeable about my dachshund puppy
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January 2024 by Bc
Dr Milot and the technicians, and staff are all terrific!
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January 2024 by Catherine Johnson
Very pleased with the service given. Would recommend to all. Thank you
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January 2024 by Lisa Yanoshik
Very knowledgeable staff, very compassionate when a pet is no longer with us. Never pushes any unnecessary tests
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January 2024 by Todd Phillips
Great care and friendly staff. My only suggestion would be to work on scheduling. The wait time is a little long.
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December 2023 by Allie Tirpak
Unprofessional and disgruntled staff. Take note that when you call, they are recording your conversation. This is because of complaints of the staff and how they speak to people. My most recent situation with Rush occurred a few weeks ago. My dog had been a patient for years. She’s old and was acting strangely. I called first thing in the morning to get a sick appointment and was told they didn’t have an appointment for three weeks during the time frame I requested. The unpleasant receptionist said she would call me back to see if I could be fit in anywhere sooner. I called back later in the day (since I hadn’t heard anything back) to see if she had heard anything and she said “No, I haven’t heard anything.” I was upset at this curt response but still calm and we hung up. I called back quickly after that to see if they had any availability for a different time frame. The more pleasant receptionist who answered this time was shocked when I asked if my dog could be seen within a few days during a different timeframe. The more pleasant receptionist then transferred me to the original disgruntled receptionist and who told me that the doctor said “You need to be more patient” in regards to getting a call back about an appointment. When I calmly said I was really unhappy with the treatment I was getting, I was then told “You can switch practices.” I was literally just trying to get a sick appointment in an appropriate amount of days. This was not the first time I had difficulty with the office staff when trying to schedule an appointment for a sick visit. I understand having to deal with the general public is challenging, but treating people with decency would be nice especially when you know most people calling are concerned about their animal’s well being. I did switch practices to an animal hospital that was accepting new patients and had much better hours. My dog was seen promptly—luckily! My instincts were right. She high kidney levels and needed antibiotics which was likely why she was acting strangely. On numerous occasions, I sat in the waiting room at Rush (for long periods of time) and witnessed the staff being rude to customers. I have also heard of others who have been unhappy with the treatment they received. Dr. Lori is a talented and caring veterinarian (which is probably why the reviews are good for Rush) but her office staff is ungracious to say the least. Concerned animal owners shouldn’t have to deal with that treatment.
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November 2023 by Donna W
This vet office was the only place that would see my dog right away for a medical emergency. The doctor was wonderful and very knowledgeable. Our pup had to be hospitalized for 2 nights for a gastric issue but they made it affordable for us. Happy to say that our little guy is doing much better thanks to this amazing group of caring people! Thank you so much Rush Veterinary Center!
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November 2023 by Joy Edwards
Excellent Doctors, cared for many of my cats, one they went over and beyond because I could not give him his needed meds, than could not get him in crate, so they let me board the cat at good price. Was returned home on special diet food, which is what he needed. Now I am bringing my two pups there for also good care. Love Dr M, she is my favorite, Techs also excellent.
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November 2023 by Jennifer Tosto
We drove 1 hour based on our coworker's recommendation. Dr Milot and staff were amazing! Our cat required emergency surgery. They were so helpful and understanding during a very stressful time. We appreciate the time that Dr Milot and the staff spent with us explaining her procedure and follow up care. We had no doubt that we were in the right veterinary office.
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October 2023 by David O.
I finally found a vet in my new area. I was most pleased with every thing from the cleanliness of the facility to the staff and most importantly the doctor. I am very particular as to whom I entrust Princess Piggy's health care to and I must give credit where it is due. So many only review bad experiences I just wanted to take the time and express my gratitude to all the staff and thank them for being a caring and personal practice.
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September 2023 by Marina W
The staff and Dr. Milot are awesome! I kept them as my primary vet office for my dog even after I moved an hour away. They are so kind and helpful and are always willing to answer all questions.
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September 2023 by Carissa Houtz
Staff was very helpful and caring in this sensitive nature. They didn't have to take our dog as an emergency new patient. They gave us time to figure out how to have him as inpatient but also gave the option to take him home and try to treat him knowing it would get worse before it got better. Although we are waiting for our companion to come home we will be bringing our other dogs there for routine care.I can't thank them enough.
