“We bought a set of Highwood Adirondack chairs. During a storm one of them went flying and a leg broke. My fault. I should have tied them down. As a temporary fix, I glued the broken leg back together again with West System kayak epoxy and called Highwood. An intelligent person answered the phone, took care of my questions, and for around $25 sent me a replacement part. The new leg was carefully packaged and there was plenty of new hardware as well as instructions included. The new part fit perfectly and the chair is as good as new. I have a lot of heart for a company that answers the phone and has parts available. High quality product and excellent customer service. I am a fan for life.”
“We had an amazing buying experience last night with Bob A! He was so caring to our needs and had the expertise to know exactly what type of bed we needed for our medical issues. He spent a lot of time and care in finding us the perfect fit!! Would 100% shop with him again and plan to stop in to say hi when we are in the area! A++ shopping experience!”