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July 2024 by Deondre Mccoy
Not sure when but someone that had the same phone as me either switch my SIM card with theirs because my phone was paid off. Thinking that I wouldn’t know, my service locator said (S.O.S), first I called and text the boost mobile app thinking there was something wrong with my phone. Second, I went to the boost store and they told me that my phone was locked, knowing that I pay my bill cause my source of income is through my Job. Third attempt is when I went into my setting to see if my account SIM was the same as my IMEI, MODEL, TYPE & NAME. The only thing that popped up was the IOS VERSION, Wasn't My VERSION. I DON’T KNOW WHAT SICK GAME IS BEING DONE ON ALL 3 OF MY DEVICES BUT ILL RATHER GO INTO THE STORE AND PAY FOR NOW ON. THE APP AIN’T SAFE AND NEITHER THE PEOPLE THAT I BEEN AROUND!! I DONT KNOW WHO NEEDS TO HEAR THIS BUT KEEP YOUR PHONE CLOSE BY YOU AT ALL TIMES. MY PHONES WERE IPHONE SE, IPHONE 12 PRO MAX, IPHONE 8, IPHONE 11. WERE ALL THROUGH BOOST AND THE SAME SITUATION KEEP ACCRUING OVER AND OVER AGAIN. NOW MY PHONE SERVICE SAYS THAT IT LOCKED SIM WHEN I PAID MY BILL BEFORE THE DUE DATE, AFTER THE DUE DATE, OR WHEN I NEED MORE TIME I DO WHATS CALLED A PAYMENT ARRANGEMENT. I KNOW CAUSE I DONE IT MULTIPLE TIME AND NOW IM NOT EVEN ALLOWED TO GET MY SERVICE BACK OR GET MY MONEY BACK FOR THIS MATTER. I LOVE BOOST BUT THE CUSTOMER SERVICE IS TRASH. IM SORRY I GOT TO MAKE A POST LIKE THIS BUT I WASN’T HELPED WHEN MY ACCOUNT WAS HACKED AND MY SIM WAS TAMPERED WITH.
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August 2023 by Khadiza Massey
Been with them over 10 years called to upgrade they only showed me being 7mths- hate them
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August 2023 by Shelley Campbell
Worker rude. They had no record of my phone purchase or monthly payment. Had to catch the bus back to store to show my credit card receipt. I was sick with covid and I use a cane. I will never go to the store again. Wish I could rate them a zero
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August 2023 by OLDMAN TALKING
The cashier took extra time porting my telephone number in
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December 2022 by ll ll
Worker rude. They had no record of my phone purchase or monthly payment. Had to catch the bus back to store to show my credit card receipt. I was sick with covid and I use a cane. I will never go to the store again. Wish I could rate them a zero
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September 2022 by DAVID DAVID
The cashier took extra time porting my telephone number in
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February 2021 by Richard Trent
People had no mask on I was angry.
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January 2021 by mike brown
Excellent customer service. Very happy with the service.
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January 2021 by Gwen Sewell
Always great Service at Boost mobile in Swissvale
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July 2020 by Melvin Rodgers
Bought a new phone moto g7 play. Had out the door in 20 minutes
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February 2020 by Edwin Batista
Swissvale boost moble the best , Best Service , and the guy that works there good customer service people person
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November 2019 by beverly smith
great person.was very helpful.Just switched from jitterbug.
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November 2019 by Dolores Bott
The employee was friendly and hard working. He worked hard to help me keep my current phone number.
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September 2019 by James Chapman
Remodel the interior of the store
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August 2019 by Sheri Prysock
best cell phone store.I was with cricket & switched to the boost.bill is a lot cheaper .
