The customer service here is amazing. JR makes sure you understand exactly what’s going on and what needs to be done. Very helpful!!
May 2024
JR saved the day when we were on vacation! We had some break issues on the way to PA, JR was able to identify the problem and get the job done all within 24 hours while we enjoyed ourselves on our trip. So grateful he could squeeze us in and get us home safely!
April 2024
Incredible & fast service!! JR was amazing and helped fix our tire quickly while we were heading towards a trip with my family. Thank you!!
Here at Pocono Tire & Brake, our mission is to provide the highest standard of customer service and quality of service at an affordable price. This means ensuring your total satisfaction by making every experience at Pocono Tire & Brake a pleasant and rewarding one. As such, we are committed to providing our customers with the highest ethical standards in conduct, honesty, fairness and respect for human dignity. Our business practice and philosophy is our guarantee. We strive to meet and exceed the needs and expectations of our customers. We will do whatever is necessary to ensure that consumer perception of this guarantee is not tarnished by indifference or failure to perform up to consumer expectations.
